Case Management Officer at Restoration of Hope Initiative (ROHI)

CASE MANAGEMENT OFFICER

• This position is responsible for ensuring proper and quality implementation of the Case management component of the Child protection programme.
• S/he will need to co-ordinate with other Emergency Response team members and ROHI staff, especially Implementation education and other relevant technical sectors, to ensure a rapid, proportionate and effective response.
• S/he will need to ensure response to immediate child protection issues with simultaneous consideration of longer term needs and possible scenarios.
• Depending on the situation the officer may need to take a very active role in technical co-ordination, support and advocacy with the child protection sector and other stakeholders and technical agencies relevant to the sector.

Key Responsibilities Include

• Facilitate all trainings on case management for case workers
• Collate and compile all work plans and share with ROHI weekly.
• Conduct referral and protection mapping (any other assessments)
• Lead the formation and initial training of foster parents
• Ensure meetings and activities hold monthly
• Ensure all documentation, reports, and records are maintained per agreed procedure, and information is provided on community activities as required.
• Facilitate mentoring and coaching of case workers on various topics.
• Maintain documentation and CPIMS systems at the community/LGA level: under the guidance of CPIMS Officer, Work with ROHI Program Manager/Finance Manager to ensure that all financial activities conducted in project locations are properly documented in line with Donor procedures and with ROHI policies.
• Ensure all cases are case managed with confidentiality clause adhered to
• Attend and participate in case conference meetings
• Routine supervision of the Child protection case workers.
• Ensure that case workers are trained on UASC and registration of the children
• Ensure the quality of the inter-agency case management tools
• Report general protection issues present in the camps to CP manager
• Participate in the CP assessment and analysis process
• In coordination with the CP team, support regular participatory activities with different groups of children to identify issues affecting children in camps and assists team to develop appropriate responses.
• Must adhere to the child safeguarding and protection policies and reporting standards.
• Write and submit weekly activity reports.
• Other tasks as requested by CP Manager.

Qualifications and experience

• University Degree or equivalent in Social Work, Social Science, Development studies or equivalent combination of relevant training and experience
• Between One and Three years of work experience in Protection work, supervision, community mobilization and distributions and solid understanding of the actual Nigeria Emergency context.
• Proven ability to supervise a CP project with holistic approach and integrated to child protection right
• Speaking fluent English, and other languages of Northern Nigeria is an advantage
• Computer literate

• High level of personal integrity, commitment and professional responsibility
• Excellent communication skills,
• Team player with strong leadership skills
• Mature personality with life experience is an advantage
• Able to be a self-started and work in challenging contexts and fragile environment.