Business Support Assistant (G5) - Human Resources at World Food Programme (WFP)

Why work with us?

Nigeria, a federal constitutional republic with over 500 ethnic groups, the most populous country in Africa and the seventh most populated country in the world. Conflict in the northeast and criminality in the northwest remain important drivers of instability in Nigeria. In May 2013, the Government declared a state of emergency in the northeast States of Borno, Adamawa and Yobe (BAY). UNHCR reports over three million internally displaced persons (IDPs) in Nigeria, most of them in the BAY states. The March 2022 Cadre Harmonisé projected that 4.1 million people in the BAY states will face crisis or emergency levels of food insecurity from June to August 2022. WFP operations focus on crisis response to prevent further deterioration of food and nutrition security, reduce malnutrition, and minimize gender inequality. WFP has been present in Nigeria since 2016

This is an opportunity for an exciting and challenging Human Resources role in a multi-cultural, hardworking, fun and interdisciplinary HR team. In addition, we offer:

• Meaningful and impactful careers: Our day-to-day work makes a difference in the lives of the people we serve
• Continuous learning and training: We provide learning tools for our staff to continually develop their careers
• Multicultural and stimulating work environment: We encourage gender and cultural diversity to make our teams stronger

What will you do on this position?

You will deliver a wide range of business support processes and activities to the Human Resources Team as well as to WFP colleagues, to ensure top notch service delivery. In addition, you will also play a key role in establishing the HR team's data-driven approach for more diverse, accessible, equitable, and inclusive WFP through our hiring, promotion, retention, and inclusion practices.
How can you make a difference?

• Collate information for inclusion in reports, documents and correspondence, to support the effective work of other staff.
• Respond to standard queries and provide timely and accurate guidance.
• Process and manage routine administrative HR.
• Manage and maintain records and databases, to ensure information is organised and readily available for staff.
• Maintain relationships with a range of individuals through provision of business support to assist in information sharing and service delivery to staff.
• Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate.
• Contribute to improvement of business procedures and processes.
• Collect and perform basic analysis of data to contribute to quality HR information management and HR Dashboard.

To join us in saving lives, changing lives you will have for...

• Education must have: Completion of secondary school education.
• Education nice to have: A post-secondary certificate in Human Resources/ Statistics/ Data Analysis.
• Experience must have: Five or more years of progressively responsible work experience in general administrative work.
• Experience nice to have: Work experience in the Human Resources field . Experience working with Human Resources Information Systems

Knowledge & Skills:

• You are a people person, with the ability to develop and maintain relationships with a range of individuals in order to provide a high quality HR service.
• You have excellent communication skills to work with and advise a diverse group of individuals.
• You love data and have the ability to carry out basic data analysis using various data visualization techniques.
• You are a problem solver, with the ability to work independently and rectify problems requiring attention.
• You are well organized and have the ability to keep business processes on track
• You are discrete and have the ability to maintain confidentiality.

Language:  Fluency in both oral and written communication in English language.
Expected competencies and behaviors

• Leads by Example with Integrity
• Drives Results and Delivers on Commitments
• Fosters Inclusive and Collaborative Teamwork
• Applies Strategic Thinking