Fourcore is driven by a vision to reform the public sector through energizing key economic sectors and translating policies to service using technology solutions and sustainable business models with the overarching objective of realizing widespread social impact and transformation.
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We are seeking a proactive and detail-oriented Business Operations & Compliance Officer to join our Business Operations Department. This role is essential to ensuring the smooth functioning, compliance, and sustainability of business operations across the organization.
The ideal candidate will work directly with the Head of Business Operations to strengthen departmental efficiency, enhance process compliance, and provide operational coverage across units.
KEY RESPONSIBILITIES:
Oversee day-to-day departmental operations and ensure alignment with organizational goals and policies
Support compliance management and operational risk reviews across all business units
Manage, maintain, and optimize CRM platforms and workflows, support user training
Provide support for internal IT operations and in-house technology tools
Collaborate with relevant teams and partners to oversee on-premise technology infrastructure across subsidiaries
Assist in developing operational policies, procedures, and process documentation
Prepare regular reports, analyses, and presentations on departmental performance
Identify opportunities for process improvement, automation, and efficiency gains
Support ad-hoc projects and cross-functional initiatives as directed
REQUIRED SKILLS AND QUALIFICATIONS
Bachelor’s degree in Business Administration, Management, Information Systems, or a related field.
1–3 years of experience in business operations, process management, or project coordination.
Proven experience managing and supporting CRM systems and platforms.
Experience deploying risk assessment, risk management and mitigation strategies.
Strong analytical, organizational, and problem-solving skills.
Excellent written and verbal communication abilities.
Proficiency in Microsoft Office Suite, Google Workspace, workflow management tools and business technology platforms.
Experience in cybersecurity is an advantage.
Understanding of the software development lifecycle in an advantage.
A collaborative mindset with a high degree of professionalism, initiative, and adaptability.
Demonstrated ability to manage multiple responsibilities in a fast-paced environment
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