Business Operations Associate (Fashion Retail Store) at TalentSquare

Location: Lekki, Lagos

Job Description

• The Business Operations Associate (Fashion Retail) personnel will work closely with the Store Manager, Service Assistants, Retail Associates, and vendors to develop a detailed service offering that reflects our brand and the organization's values.

Our Ideal Candidate 

• A practical and hands-on individual with a passion and technical know-how for retail, who will provide essential support and assistance with operational aspects of the day-to-day running of the retail store, therefore contributing to the overall visitor and customer satisfaction.

Responsibilities 

• Support the process of setting up new supplier arrangements recording best price, lead times, and sales or return data.
• Create and update supplier information, ensuring all details are kept up to date and correct.
• Assist with the collating of samples and product information for future planning
• Create purchase orders in line with company and finance requirements and ensure all invoices and delivery notes are processed for month end reporting.
• Ensure all new products are created on the system with correct sales figures and financial data.
• Liaise with delivery in order to receive and manage stock, ensuring products are delivered on time to the store floor.
• Ensure all stock movements are recorded, including all stock write-offs, stock take data and internal department purchases.
• Ensure fast selling stock lines are always in stock, through reviewing top and bottom selling reports and placing top up orders with suppliers.
• Responsible for Retail Customer and Supplier inquiries, involving daily checks of the shop email in-box and being the first telephone point of contact for all retail inquiries.
• Assist with the visual merchandising
• Assist with the Cash Handling and Operational Procedures, including setting up and closing tills for trading.

Requirements

• Ideally have experience in a similar role.
• Fully computer literate with strong Excel and Word skills.
• Must be someone who communicates well
• Highly organized, efficient, and can work to tight deadlines, within a fast-paced environment.
• Strong attention to detail.
• Must be proactive, able to use initiative.

Benefits

• Add-ons after 6 months probation
• HMO
• Paid leave
• Performance-based bonuses.