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  • Posted: Feb 14, 2022
    Deadline: Not specified
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  • Talentsquare is on a mission to make human resource the number one priority for every business in Africa and the wider community. We partner with stakeholders to understand how best to develop and place talents, improving how people launch out in their careers, build or learn to develop their skills.
    Read more about this company

     

    E-commerce Telesales Officer

    Location: Lekki, Lagos

    Job Description

    • We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our client.
    • You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
    • The Telesales Officer will be responsible for sales of the company's products and responding to inquiries via telephone medium, in this case, fashion accessories and clothing items, asking questions to understand customer requirements, close sales, and place customer orders.
    • She/he will ensure the customer receives a premium service delivery experience with personalized attention, retainment of customers / clients, and meet sales targets.

    Other responsibilities and duties of this job:

    • Calling existing and potential customers to persuade them to purchase company products and services.
    • Maintain detailed daily stock inventory records on all categories as assigned.
    • Accurately recording details of customers’ purchase orders that must be captioned in sales inventory
    • Processing all customer purchases accordingly.
    • Generating promising leads for the outside sales team to pursue.
    • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
    • Developing and sustaining solid relationships with customers to encourage repeat business.
    • Develop, present and carry out tele – sales strategies according to the company’s standard and practice. 
    • Using sales scripts proffered by the company to drive sales and respond to customer rejections and satisfactions.
    • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

    Qualifications

    • OND / HND / B.Sc / BA or equivalent of University Degree
    • Excellent verbal/written communication and creative thinking skills 
    • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    • Ability to learn about the business, products, and services and describe/explain them to prospects
    • Excellent knowledge of English
    • Excellent communication and interpersonal skills
    • Patience and soft-spoken – ability to engage customers in conversation (handling rejection and soliciting customers
    • Good sales ability and initiative
    • Critical thinking & Problem-solving skills to find multiple viable solutions for a challenge.

    Salary and Other Benefits

    • N70,000 Net Monthly
    • Add-ons after 6 months probation
    • HMO
    • Paid leave
    • Performance-based bonuses.

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    Business Operations Associate (Fashion Retail Store)

    Location: Lekki, Lagos

    Job Description

    • The Business Operations Associate (Fashion Retail) personnel will work closely with the Store Manager, Service Assistants, Retail Associates, and vendors to develop a detailed service offering that reflects our brand and the organization's values.

    Our Ideal Candidate 

    • A practical and hands-on individual with a passion and technical know-how for retail, who will provide essential support and assistance with operational aspects of the day-to-day running of the retail store, therefore contributing to the overall visitor and customer satisfaction.

    Responsibilities 

    • Support the process of setting up new supplier arrangements recording best price, lead times, and sales or return data.
    • Create and update supplier information, ensuring all details are kept up to date and correct.
    • Assist with the collating of samples and product information for future planning
    • Create purchase orders in line with company and finance requirements and ensure all invoices and delivery notes are processed for month end reporting.
    • Ensure all new products are created on the system with correct sales figures and financial data.
    • Liaise with delivery in order to receive and manage stock, ensuring products are delivered on time to the store floor.
    • Ensure all stock movements are recorded, including all stock write-offs, stock take data and internal department purchases.
    • Ensure fast selling stock lines are always in stock, through reviewing top and bottom selling reports and placing top up orders with suppliers.
    • Responsible for Retail Customer and Supplier inquiries, involving daily checks of the shop email in-box and being the first telephone point of contact for all retail inquiries.
    • Assist with the visual merchandising
    • Assist with the Cash Handling and Operational Procedures, including setting up and closing tills for trading.

    Requirements

    • Ideally have experience in a similar role.
    • Fully computer literate with strong Excel and Word skills.
    • Must be someone who communicates well
    • Highly organized, efficient, and can work to tight deadlines, within a fast-paced environment.
    • Strong attention to detail.
    • Must be proactive, able to use initiative.

    Benefits

    • Add-ons after 6 months probation
    • HMO
    • Paid leave
    • Performance-based bonuses.

    go to method of application »

    Front-end Android Developer [Hybrid]

    Job Description

    We are searching for a brilliant, flexible android developer to create novel apps that meet the needs of our target audience. To this end, the android developer's responsibilities include writing and proofreading code, liaising with coworkers within and outside of their department, and monitoring customers' feedback. Over time, you will also be required to create app updates.

    To ensure success as an android developer, you should demonstrate proficiency in one of the mainstream programming languages and a sound understanding of the traditional product life cycle. An exceptional android developer will be fearless but respectful in the pursuit of excellence, continually striving to shape the ways in which Android apps impact the world around us.

    Responsibilities:

    • Conceptualizing and formulating apps that are suitable for use on all types of Android devices.
    • Implementing measures to safeguard users' data.
    • Ensuring that the construction and presentation of your apps are congruent with the company's standards.
    • Proofreading your code and correcting mistakes before each app is released.
    • Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
    • Liaising with the marketing department to ensure consistency in our company's 'voice' across the board.
    • Monitoring app reviews to detect areas for improvement.
    • Creating app updates, including bug fixes and additional features, for release.

    Qualifications

    • Proficiency in Java, Kotlin, or C++.
    • Ability to use the Android Studio, including the Android SDK, with ease.
    • Prior experience as an android developer will be advantageous.
    • Excellent coding and proofreading skills.
    • Top-notch teamwork and communication skills.
    • Ability to manage your workload with minimal supervision.
    • Unwavering curiosity.

    Additional Information

    Salary: ₦400,000 - 450,000/net Monthly

    Benefits

    • HMO
    • Paid leave
    • Working and owning impactful projects

    go to method of application »

    Front-end iOS (Swift) Developer - (Hybrid)

    Job Description

    You will play an important part in our engineering practice helping our client in the design and develop an application with a high bar for quality, implementing new features, improving performance, and building beautiful user interfaces.
     
    What you’ll do: 

    • Architect, build, and deliver high-quality, cutting-edge iOS apps
    • Write clear and maintainable that will scalable across projects
    • Learn and support our engineering team through code reviews, mentorship and other initiatives
    • Drive best practices within and beyond your team
    • Develop quality software with high attention to detail
    • Play a large role in the UI/UX of our application
    • Write thorough UI & Unit tests.
    • Identify, prioritize, and execute tasks in the software development lifecycle
    • Perform peer code reviews
    • Collaborate with internal team of developers, back-end developers, and quality assurance team to implement requirements
    • Follow the Agile Scrum framework

    Qualifications

    • Experienced in Swift
    • Ability to manage and deliver an App from the develop to the release phase (AppStore)
    • Understanding of continuous integration and setting up for a CI environment
    • Know how to develop unit, integration and functional tests
    • Deep understanding of iOS application design patterns and API designs

    Additional Information

    Salary: ₦400,000 - 500,000/net Monthly

    Benefits

    • HMO
    • Paid leave
    • Working and owning impactful projects

    Method of Application

    Use the link(s) below to apply on company website.

     

    Note: Proximity to Lekki and environs is strongly advised for applicant.

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