Business Manager (Team Lead) - Business Development at SYOJ Consulting & Management Services

Ref. No: BMTL-Abuja

Job Summary

• To manage and support Relationship Managers/Officers in performing and achieving set business targets.

Key Responsibilities

• Implementation of Bank’s business development and marketing strategies in assigned regions.
• Initiate and monitor Relationship Manager/Officers’ relationship with corporate/individuals to facilitate deposit mobilization.
• Originate and execute mortgage loans including initiating Credit Appraisal Memorandum and ensuring all requirements are met.
• Enforce use of sound credit judgment to maintain credible loans and reduce number of non- performing loans to barest minimum.
• Creation of quality risk assets in preferred sector(s).
• Monitor activities and performance of Relationship Managers/ Officers on assigned job roles.
• Ensure timely identification of toxic assets and appropriate measures are taken to minimize imminent risk.
• Ensure adequate background check of prospective clients and adherence to KYC procedure.
• Ensure effective management of all assigned corporate accounts and credits.
• Conduct weekly Performance Review (MPR) sessions with team members and ensure implementation of approved deliberations (sanctions and rewards) to ensure improvement in Relationship Manager/Officers’ performance and work processes.
• Keep abreast of local and international business opportunities and exercise judgement in acquiring new mortgages business(es).

Skills and Competency Requirements

• A sound understanding of the Nigerian mortgages and real estate sector as well as the key market drivers.
• Ability to identify potentially profitable business development opportunities.
• Positive and determined approach to researching and analyzing new business opportunities.
• Ability to lead and effectively manage marketing teams and cross-functional teams.
• Result oriented and self-motivated with high sense of drive and resilience.
• Thorough and deep understanding and familiarity with assigned regions, strong business leads and ability to quickly connect with high-net-worth individuals, decision makers and influencers within targeted organizations and sector.
• Strong marketing skills and ability to win customers’ trust.
• Excellent knowledge of customer relationship management (CRM) tools.
• Confident negotiation skills and ability to ‘close the deal’.
• Strong client management skills and ability to maintain relationship through trust.
• Analytical and problem-solving skills with ability to generate ideas.
• Strong communication skills in all forms including written, oral, email, telephone, and presentation.
• Excellent organizational and time management skills.

Key Performance Indicators:

• Market response to products/ services.
• Growth in total deposit balance and growth in market share in assigned region.
• Overall profitability of the Bank (Revenue growth).
• Customer growth (Number of new and repeat customers).
• Number improved (existing) and new products/services.
• Accuracy and completeness of reports.
• Budget variance and non- performing Loans
• No of complaints from external and Internal customer s
• Internal Control Exceptions/Audit Opinion
• Effective administration of NHF loan

Key Result Areas:

• Deposit mobilization
• Risk Asset creation
• Loan repayment
• Sound credit judgement
• Number of HNI Accounts
• Non-performing loans
• Capacity building of Team members
• Number of new, active account and Repeat client.