Business Analyst at Bulb Africa

Job Description

• The candidates will be responsible for bridging the gap between business needs and technological solutions.
• Their primary objective is to analyze business processes, identify problems, and propose effective solutions to improve efficiency, productivity, and overall performance.

Responsibilities:

Requirement Gathering: 

• Collaborate with stakeholders, including business users, managers, and IT teams, to understand and document business requirements for projects or system enhancements.

Analysis and Documentation: 

• Analyze business processes, workflows, and systems to identify areas for improvement.
• Create detailed documentations, such as business requirements documents (BRDs), functional specifications, and use cases.

Process Modelling: 

• Create visual models, flowcharts, and diagrams to represent business processes, data flows, and system interactions.

Solution Assessment: 

• Evaluate potential solutions, such as software applications or process changes, to determine their alignment with business needs and goals.

Communication and Collaboration: 

• Act as a liaison between business stakeholders and technical teams, translating business requirements into technical specifications and vice versa.

Quality Assurance: 

• Work with testing teams to validate that the delivered solutions meet the specified requirements and perform as expected.

Change Management: 

• Support the implementation of new processes or technologies, assisting with training, communication, and user adoption strategies.

Continuous Improvement: 

• Monitor the performance of implemented solutions, gather feedback, and propose further enhancements to optimize business operations.

Project Management: 

• Assist project managers in defining project scope, objectives, and timelines.
• Track progress, identify potential roadblocks, and provide status updates.

Domain Knowledge:

• Develop expertise in the banking industry to understand the unique challenges and requirements.
• Stakeholder Management.

Skills required

• Technical Writing
• API Documentation
• Requirements Gathering and Development
• Systems Analysis.