Branch Manager at VFD Group

Job Summary

• The branch manager will be responsible for overseeing day-to-day banking operations, driving deposit mobilization, leading business development initiatives, and ensuring excellent customer service delivery at the branch level. The ideal candidate will provide strong leadership to staff, implement retail banking strategies, and ensure the branch meets its financial and operational targets.

Job Details

• Lead branch operations and sales activities to meet or exceed deposit and revenue targets.
• Mobilize low-cost deposits and drive loan acquisition through strategic engagement and partnerships.
• Supervise and mentor branch team members to achieve high performance and service delivery standards.
• Maintain a healthy loan portfolio by overseeing credit assessment, disbursement, and recovery processes.
• Ensure customer satisfaction through quality service and rapid resolution of complaints or issues.
• Implement compliance and risk management controls in line with internal policies and regulatory guidelines.
• Represent the bank at community and stakeholder engagements to promote visibility and trust.

Requirements

• Bachelor’s degree in Banking, Finance, Business Administration, or a related field.
• MBA or professional certification (e.g., CIBN, ICAN, ACCA) is an added advantage.
• Minimum of 8 years of experience in banking, including operations, sales, and deposit mobilization, with at least 3 years in a managerial role.
• Strong leadership and people management skills.
• Proven ability to build and maintain customer relationships.
• Excellent analytical, communication, and decision-making abilities.