Attentive Waiter / Waitress at Greywood Hotels and Apartments

Job Summary 

• We are looking for a professional and attentive Waiter to join our hotel’s Food & Beverage team.
• The ideal candidate will provide excellent customer service, ensure a pleasant dining experience for guests, and support smooth restaurant operations.

Key Responsibilities

• Greet guests warmly and escort them to their tables.
• Present menus, take food and drink orders accurately, and relay them to the kitchen and bar staff.
• Serve meals and beverages promptly and professionally.
• Check in with guests during their meals to ensure satisfaction and respond to any additional requests.
• Clear tables, reset them for the next guests, and maintain the cleanliness of the dining area.
• Process bills, handle cash/card payments, and issue receipts accurately.
• Communicate effectively with kitchen staff, bartenders, and other wait staff to ensure smooth service.
• Follow all health, safety, and hygiene standards, including proper handling of food and beverages.
• Assist with setting up dining areas for events, banquets, or special occasions.
• Report any guest complaints or service issues to the supervisor for prompt resolution.

Qualifications & Skills

• Previous experience as a Waiter/Waitress or in a similar customer service role (hospitality experience is preferred).
• Excellent communication and interpersonal skills.
• Strong multitasking abilities and attention to detail.
• Professional appearance and positive attitude.
• Ability to work well under pressure in a fast-paced environment.
• Basic arithmetic skills for handling orders and payments.
• Willingness to work flexible shifts, including weekends, evenings, and holidays.