Associate Director, Technology Alliances (ERP and CRM) at PricewaterhouseCoopers (PwC)

You will be responsible for nurturing, developing, and managing our relationships with our Technology Alliance partners in a bid to grow our Technology Alliance business. You will be a senior member of the technology  team and report to the Consulting and Risk Services leader. The successful candidate will have experience working with senior management to collaborate on their business objectives and solutions. They must have strong leadership skills to build and manage an effective team of sales team, analysts and developers (local and remote) to achieve our clients’ business requirements.

Responsibilities

• Work with the Consulting & Risk Leader and other internal stakeholders to develop strategies and initiatives to grow our Technology Alliance business.
• Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with clients  short term and long-term goals.
• Manage and maintain strong relationships with our Alliance partners to generate leads, design, develop and deploy solutions to achieve our clients’ business objectives.  
• Achieve internal business objectives and deliver on strategic initiatives.
• Design fit-for-purpose solutions to help our clients achieve their business and transformational objectives.
• Lead project teams to deliver Technology transformation projects for our clients by leveraging our Technology Alliance partner platforms.  
• Lead and manage a cross team of internal, remote and delivery partner team members to deliver on clients’ objectives.
• Identify and recruit talent to strengthen the team.
• Lead and coach the team to their full potential and support their career development.
• Foster a culture of trusted partnership, service, and continuous improvement.
• Adhere to internal Risk Management processes, policies and procedures.

Preferred skills

The ideal candidate will have the following capabilities:

• Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects.
• Strong business development and management drive.
• Experience in delivering Technology transformation projects internally or preferably for clients.
• Expertise in understanding complex technology & applying it in a practical way to create business solutions.
• Ability leading internal and cross-boundary teams to deliver on objectives.
• Excellent organizational skills with the ability to balance multiple demands 
• Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems 
• Ability to communicate effectively with senior leadership both internally and externally.
• Ability to handle and resolve conflict.
• Functional Knowledge of major ERP and CRM applications

Qualifications

• First degree is required
• 12+ years of people management 2+ years in consulting and a large international company preferred with experience in Partner, Channel or Alliance management.
• Experience working in an alliance role with any of the Top OEMs (e.g. Microsoft, SAP, Oracle, Salefsorce, etc.)  is required.