Assistant Officer, Information Technology (IT) & Research at Waica Reinsurance

Job Purpose

• Through the guidance of the Group Head IT, the Assistant IT Officer’s role is to manage area-specific technology resources whilst monitoring and maintain the computer systems and networks of an organisation by deriving all set goals from the IT strategy. The position reports to the Group Head, IT.

Job Duties and Responsibilities

• Maintain and troubleshoot all network, operating and any computer related issues.
• Integrate security, physical control solutions for all confidential data and systems.
• Monitor performance and manage parameters to provide responses to front-end users.
• Monitor and maintain Cloud and physical computer systems and networks.
• Identify security gaps and provide relevant solutions
• Test and evaluate all new technology including M&E systems e.g. database systems.
• Enhance office IT system through appropriate upgrades and advise Group Head
• IT/Research on changes or improvements required.
• Provide overall administrative support to the Group IT/Research Department.
• Undertake extensive research on emerging technologies.

Qualifications and Experience

• Bachelor's Degree in Information Technology or a relevant field required
• Studying towards some professional qualifications i.e., Microsoft, CISO, ISACA, COMPTia
• At least 2 years of experience in the IT department.

Competencies:

• Develop reports in Business Object and Power BI and working with SQL databases would be an added advantage.
• Excellent observation and data analytical skills
• Knowledge in an AWS Cloud infrastructure
• Highly motivated individual, with the ability to work under pressure
• Cross cultural and cross functional skills and a team player.