Assistant Human Resources Manager at New Incentives

Job Summary

General Summary:

• The Assistant HR Manager is responsible for assisting the HR unit planning, coordinating the expansion recruitment matrix and review of staffing, review Master Expansion Gantt and ensure due dates for expansion are achieved, assist in training and orientation of FOs and non FOs/managers.

Job Responsibilities and Tasks

Team Management

• Consistently manage 3–4 HROs in such a way that they can meet the requirements of Employee Recognitions Bonus and Unit Procedures and Status.
• Onboarding and Outgoing Checklist
• Coordinate updates on onboarding and outgoing checklists in such that no action is pending completion by the responsible persons
• Escalate where tasks have been dropped out and provide support to HROs to ensure everything is up-to-date.
• Ensure training and orientation of new employees is done appropriately, and identify any gaps and escalate to the expansion team.

Recruitment and Selection Process

• Ensure steps in FOs and non FOs staffing timelines are getting completed within due dates.
• Arrange to ensure laptops, phones and other tools are ready prior to the starting date of managers and Non FOs.
• Ensure due diligence during external and internal recruitment so that no selection criteria is left out before final selection
• Assist in coordinating the FOs hiring from interviews to training stages.
• Benefits and Compensation Management
• Coordinate the HROs to ensure everyone has been enrolled in the insurance policies and that the outgoing staff are removed
• Ensure that ABAE employees pension, NHF and other compensation have been remitted into individual accounts in a timely manner by the respective government agency
• Support the HRM to escalate any pending statutory deductions and update original receipt in the ‘NHF, ECS, PAYE and Pension Schedules’
• Training and Performance Management
• Coordinate with the HROs to ensure actions in the training checklist have been completed.
• Coordinate FUP with A&FT to plan first transfer and HRCs to complete onboarding processes
• Manage Performance Improvement Plan progress for ABAE staff and review performance during PIP Review Period and update outcome.

Administration

• Leave Planning and FUP with Leave balances
• Updating of ‘Master Expansion Gantt’ on FOs and Other Staffing Recruitment
• Review employee sick, compassionate, Maternity/Paternity and Study leave applications on Zoho and ensure the right documents are uploaded.
• Review all LiveAgent tickets under HR unit and make sure that SLA (<24Hrs) is being met

Education and Work Experience Requirement

• M.Sc., B.Sc. or BA in Business Administration, Social Sciences or its recognized equivalent
• Certified member of the Chartered Institute of Personnel Management is a plus
• At least 2 – 4 years prior experience working in a Human Resources unit is required
• 2 – 4 years prior experience working for a non-profit, charitable organization, NGO or (I)NGO is a plus

Skills and Competencies Requirement

• Detail-oriented and diligent professional
• Process-oriented with some understanding of legal and logistics processes
• Good networks and contacts in North West Nigeria and ability to leverage for recruitment
• Good organizational skills, effective time management, ability to meet deadlines, multitask, and prioritize tasks
• Sound cultural awareness and ability to work multicultural and multiethnic environment
• Proven managerial and / or leadership skills
• Ability to deliver high quality work in short periods of time and to work under pressure
• Critical thinker and possess problem-solving attitude
• Passion to help others and reduce infant mortality
• Very good communication and writing skills, English, Hausa, and dialects (verbal and written)
• Excellent responsiveness to email and phone requests
• Proficiency in MS Word, MS Excel, MS PowerPoint, internet browsers, smartphones, and ICT in general. The candidate should be willing to use Google Doc, Google Sheet and Google Slides.
• Motivation to work in a young organization that is constantly changing based on stakeholder feedback and operates with a lean structure

Language Requirement

• Proficiency in English Language (conversation, reading, and writing) is required
• Knowledge of Hausa Language (conversation and reading) is an advantage