Administrative and Social Media Engagement Officer at Transatlantic School of Management

Key Responsibilities
Administrative Duties (60%):

• Coordinate general office operations, scheduling, and support services.
• Serve as the first point of contact for onsite inquiries and visitor relations.
• Maintain filing systems (digital and physical) and ensure the accuracy of academic and administrative records.
• Support program coordination, including class schedules, student enrollment, and training logistics.
• Prepare reports, meeting minutes, and correspondence.
• Assist in organizing events, workshops, and in-house training sessions.
• Interface with vendors, partners, and faculty to support seamless administrative flow.

Social Media & Digital Engagement (40%):

• Develop and implement a weekly content calendar across platforms (Instagram, LinkedIn, Facebook, X, TikTok, etc.).
• Create and post engaging content including graphics, short videos, testimonials, and course highlights.
• Respond to inquiries and messages across social media platforms professionally and promptly.
• Monitor engagement metrics and generate monthly reports on growth, reach, and performance.
• Collaborate with the design and academic teams to showcase programs, alumni stories, and institutional achievements.
• Support email campaign design and execution using platforms like Mailchimp or Sendinblue.
• Ensure consistency with TSM’s brand voice and academic excellence.

Essential Qualifications and Desirable

• Minimum of OND/HND/BSc in Business Admin, Mass Communication, Marketing, or related fields Certification in Digital Marketing, Canva, Content Creation, or Office Administration
• 1–3 years of work experience in administrative or social media roles Experience in the education or training sector Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint)
• Knowledge of Trello, Asana, or CRM tools Familiarity with Canva, Instagram, Facebook Business Suite, and WhatsApp Business Basic video editing skills (e.g. CapCut, InShot, VN Editor).

Key Competencies:

• Strong organizational and time-management skills.
• Excellent written and verbal communication.
• Social media savvy with a good eye for aesthetics and storytelling.
• Customer-focused with high emotional intelligence.
• Ability to multitask and work under pressure with minimal supervision.
• A growth mindset and willingness to learn new tools and strategies.

What We Offer

• A dynamic and professional work environment.
• Opportunity to engage in impactful leadership development projects.
• Access to TSM executive programs and training.
• Networking with global thought leaders and professionals.
• Career development and mentorship support.