Admin / Operations Officer at Courier and Logistics Management Institute (CLMI)

Key Responsibilities

• Oversee daily administrative and operational tasks to ensure efficiency.
• Coordinate and monitor parcel pick-up, sorting, and delivery schedules.
• Maintain accurate records of shipments, client transactions, and operational data.
• Support recruitment, onboarding, and training of operations staff.
• Communicate with customers to resolve service issues promptly.
• Liaise with vendors, partners, and internal teams to streamline processes.
• Prepare daily/weekly reports for management review.
• Ensure compliance with company policies and industry regulations.

Requirements

• Bachelor’s Degree in Business Administration, Logistics, or a related field (OND/HND accepted with experience).
• 2 years previous experience in courier, logistics, or supply chain operations is an advantage.
• Strong organizational and multitasking skills.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Good communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.

What We Offer

• Competitive salary and benefits.
• Opportunity to grow with a young and dynamic company.
• Hands-on experience in the logistics and delivery sector.
• Supportive work environment.