Admin / Operations Officer at Baines Credit MicroFinance Bank

Job description

• The Admin/Operations Support Officer plays a critical role in ensuring the smooth and efficient operation of administrative and operational functions within the organization. This role encompasses managing account opening, ensuring regulatory compliance, and maintaining accurate documentation. You will also provide essential support in processing payments, managing healthcare registrations, and executing various operational tasks to uphold organizational efficiency and effectiveness.

Qualifications

• Degree in Accounting, Business Administration, and any other related field.
• Must have completed NYSC
• At least 1-2 years of experience working in operations
• Proficient in Excel

Key Responsibilities

Account Management and Verification

• Account Opening: Responsible for overseeing the process of opening new accounts and ensuring that all necessary documentation is collected and maintained.
• BVN Verification: Conducts validation of BVN for all accounts opened to ensure compliance with regulatory requirements.
• Account Register: Maintain a register for account opening and cards.
• Upload account mandates on the system for verification.
• Handling Corporate Accounts: Conduct verification on all Corporate accounts to verify authenticity and compliance.

Documentation and Record-Keeping

• Record Maintenance: Maintain comprehensive records of account openings, the company’s corporate documents, employee records, and other relevant documents.
• Filing and Documentation: Ensure proper filing and documentation of account records and employee records to facilitate easy retrieval and auditing.

Operational Support

• Payee Payment/Disbursement: Liaise with FIRS to process the payment of PAYEE, ensuring accuracy and timeliness in transactions.
• HMO Registration: Manage the registration process for Health Maintenance Organization (HMO) services for all staff members.
• ATM Card Priming: Facilitates the priming of ATM cards and coordinates with Providus Bank to activate cards after priming.
• Task Management: Handles various operational tasks assigned by management, ensuring timely completion and adherence to quality standards.
• Document Upload: Scan and upload account documents onto Onedrive or other designated platforms for auditing purposes and record-keeping.