Admin / HR Officer at Lvtopsun New Energy Company Limited

Job Description

• An HR Officer in a solar and inverter battery sales company, reporting to an HR Manager, primarily handles the daily operational and administrative HR tasks, with a strong focus on supporting a sales-driven culture.
• This includes recruitment support, employee records management, benefits administration, and assisting with performance management, all while ensuring compliance with employment law.

Core Duties and Responsibilities
Recruitment and Onboarding Support:

• Assist in drafting specific job descriptions for sales roles and other positions in the company.
• Post job advertisements on various platforms and manage the influx of applications.
• Screen CVs, conduct initial interviews, check references, and prepare job offers for successful candidates.
• Coordinate the onboarding process, including preparing new hire paperwork (contracts, handbooks), conducting orientation sessions, and ensuring new sales staff understand company policies and culture.

Employee Relations and Welfare:

• Serve as the first point of contact for day-to-day HR-related queries from employees.
• Assist in managing employee relations issues, resolving basic conflicts, and handling grievances or disciplinary procedures in line with company policy and legal requirements.
• Promote employee well-being initiatives and help foster a positive work environment, which is crucial for motivating a sales team.
• Manage leave requests, monitor attendance, and address related queries.

Compensation and Benefits Administration:

• Administer payroll and ensure employees receive accurate and timely compensation, including processing salary, bonuses, and sales commissions in coordination with the finance department.
• Manage employee benefits programs (health insurance, pensions, etc.), including enrollment and answering questions.

Training and Development Coordination:

• Coordinate training and development programs, which might include specific sales techniques, product knowledge (solar/inverter tech), and soft skills workshops.
• Liaise with external training providers and maintain records of all training activities.
• Support managers in identifying training needs and implementing performance improvement plans.

HR Administration and Compliance:

• Maintain and update all employee records (both physical and electronic) with meticulous attention to detail.
• Ensure all HR practices comply with local labor laws and regulations to mitigate legal risks.
• Prepare HR documents such as employment contracts, offer letters, and policy updates.
• Generate reports on HR metrics, such as turnover rates, recruitment efficiency, and attendance, for review by the HR Manager and top management.

Qualifications

• First Degree in Business Studies or Social Sciences or related disciplines from a recognized university.
• A professional HR qualification is an added advantage

Experience:

• A minimum of five (5) years as a Human Resources professional in an organisation of at least more than 30 staff.
• Hands on experience of developing and implementing HR policies and procedures.
• Experience in developing and managing performance management processes, practices and systems.
• Experience with staff relations and dealing with staff issues including grievances.
• Proven experience in following up on staff training and development plans.