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  • Posted: Jun 6, 2022
    Deadline: Jun 9, 2022
  • United Nigeria Airlines Company Ltd is a wholly Nigerian company incorporated under the Companies and Allied Matters Act of 1990 at the Corporate Affairs Commission to offer commercial air transportation services under the registered tradename; United Nigeria.
    Read more about this company


    Accounts Officer - Refund Desk Support

    Job Responsibilities

    • Receives and collates all Refund Application forms with ticket details as may be submitted by locations/stations/Customer Service desk and customers.
    • Registers promptly all Refund Applications in Refunds register (database)
    • Checks status of each ticket from the reservation system as to ascertain current status -if ticket is unused / partly used / refundable.
    • Scrutinizes all Ticket Refund Applications and supporting documents as to ensure completeness of documentation and eligibility for refunds.
    • Scrutinizes all Refund requests relating to unticketed transactions and relevant supporting documents to ensure completeness of documentation and eligibility for refunds.
    • Updates Payment details for each refund application processed in the Refund Register upon payment of Refundable amount
    • Responds promptly and correctly to the numerous day to day requests by the Commercial Team for confirmation of online payment transactions through the Paystack platform.

    Experience & Qualifications

    • B.Sc. Degree or HND in Accounting
    • 3 – 5years experience in similar role in an airline or Travel Agency.
    • Working knowledge of Videcom Reservation System would be an added advantage
    • Excellent communication and interpersonal skills
    • Must be Computer literate

    Method of Application

    Interested and qualified candidates should send their Applications (indicating Location) and CV to: using the Job Title as the subject of the mail.

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