Account Opening and KYC Officer (Support) at Fort Knox Group

Responsibilities-

• Ensure proper review of Account opening forms in line with regulatory and statutory requirements.
• Open accounts for all channels partners, Enterprise partners and clients daily.
• Review account opening pending document queue and regularizes outstanding documents
• Ensure complete KYC documentation on all accounts are obtained and treated as per lay down procedure
• Initiate the lifting of PND on after conducting due diligence
• Conducts other adhoc activities such as manually logging address verification (AVR), search report, references to other banks, validation of TIN
• Validation of KYC on customer case management platform
• Response to general enquiries from both internal and external customers regards account opening documentation.
• Oversee the resolution of disputed transactions and ensure they are carried out in line with SLA with client/industry standards and regulations
• Ensure the adequate provision of systems, applications and tools that will aid efficient dispute management service.

QUALIFICATIONS, SKILLS & KNOWLEDGE

• Bachelor’s degree or HND in Banking & Finance, Accounting or Finance.
• Advance skills and working knowledge of MS Office suite including Word, Excel, and PowerPoint.
• Excellent communication and organizational skills
• Ability to pay attention to details
• A general knowledge of accounting principles.
• Over 3 years working experience in the Fintech or banking industry, fully integrated
• in all aspects of settlement and daily reconciliation process