Account Manager at Project Growth

Key Responsibilities:

• Client Management: Serve as the primary point of contact for clients, managing communications via email and SMS. Build and maintain strong, long-lasting client relationships by understanding their needs and ensuring satisfaction with campaign results.
• Team Management: Oversee and collaborate with a team of creatives and ad buyers to ensure campaign objectives are met.
• Campaign Monitoring: Monitor the performance of paid media campaigns, ensuring they align with client goals and are optimized for success.
• Problem-Solving: Address and resolve client concerns, providing timely updates and strategic recommendations to enhance campaign performance.
• Report Generation: Produce and present detailed performance reports to clients, highlighting key metrics and actionable insights.
• Market Awareness: Stay up-to-date with industry trends and best practices in digital marketing and paid media strategies.

What Success Looks Like:

• Client Satisfaction: High levels of client satisfaction and retention through effective communication and successful campaign management.
• Optimized Campaigns: Paid media campaigns are continually optimized, leading to improved performance and client ROI.
• Efficient Team Management: Smooth coordination and management of creative and ad-buying teams, resulting in timely and effective campaign execution.

Qualifications:

• Marketing Knowledge: General understanding of marketing principles and paid media strategies.
• Strategic Thinking: Ability to provide strategic direction for paid media campaigns, knowing when to adjust tactics for optimal performance.
• Team Oversight: Experience managing and collaborating with creative and ad buying teams.
• Client Management: Strong communication skills with the ability to manage client relationships effectively.
• Fluent English: Excellent verbal and written communication skills.
• Organizational Skills: Ability to manage multiple accounts and tasks efficiently.
• Remote Work: Comfortable working remotely and managing tasks in a virtual environment