Billing Analyst at Ibadan Electricity Distribution Company (IBEDC) Plc

Location: Ibadan, Oyo
Specialization: Retail / Utility

Job Description

• To ensure IBEDC post-paid customers are accurately billed in a timely fashion through the execution of the operations of IBEDC’s billing centers      

Responsibilities

• Captures inputs on meter reading from marketers across all BUs
• Prepares customer bills based on meter readings:
  • Provides periodic reports supervisor on activities of the billing centres
  • Produces post-billing reports such as billing status and revenue analysis by tariff etc.; analysing and summarising data and trends
  • Ensures regular capturing and billing of unregistered customers
• Ensures timely production and effective distribution of customer bills

Competence Requirements

• Understanding of the business of IBEDC and related businesses in the electricity sector
• Knowledge of billing /collection practices, procedures, and basic software in billing reconciliation
• Proficient in the use of Microsoft Office suite and relevant billing applications utilised by IBEDC

Qualifications and Requirements
Educational Qualification:

• A Bachelor's Degree in any related field

Desired Experience:

• At least 2+ years post qualification experience in customer services or marketing of products and services