Retail Manager at Schneider Electric Nigeria

Ref No: 004C5F

Job Description
Growth:

• Build country Retail strategy and manage the Retail pipe for all product opportunities. Ensure countries’ Retail strategy translates into concrete action plans and being executed.
• Build, coordinate and execute Marketing Plans (Offer launch, Partner Relationships Management, Brand, Supply Chain, Electrician programs, ...) with all internal stakeholders.
• Develop a strong channel management
• Understand underlying needs of customers, their growth drivers and incorporate these insights into strategic business development
• Devise & implement strategies for maintaining relationships in exiting account management & thereby ensuring high customer satisfaction
• Identify and qualify alliances – acquisition, JV, partnerships
• Understand, analyze competition evolution and drive corresponding actions
• Effectively leverage digitisation opportunities to develop Retail business
• Communicate a credible picture, commit to strategic pathways with conviction, and pioneer through uncertainty by setting objectives that create the future while sustaining the current

Profitability:

• Manage overall P&L
• Optimize working capital level (account receivables, account payables, work in progress, stocks)

Customer Satisfaction:

• Drive Customer Satisfaction improvement as a key performance indicator

Supply Chain:

• Actor of the SIOP (Sales Inventory and Operation Planning) by providing reliable forecast
• Participate to new product introduction by defining acces to market, point of sales, points of inventory.
• Facilitate the acess to Distributors datas : inventory lever by references, sale-out datas…

People Management:

• Assure high level of people engagement. In an on-going way, analyze and define action plan to reinforce people engagement
• Develop people through coaching and training
• Create Retail DNA by recruiting high talents outside and training inside
• Define competency strategy & execute accordingly
• Instill collaboration attitude

Qualifications

• Key Leadership Skills:
  • Focus on Customers
  • Set Vision and strategy
  • Entreprenership: take risk and innovate
  • Develop Talents / team and people management skills
  • Influence & Convince
  • Foster Collaboration
  • Achieve results
• 5-10 years business mgt and/or general management experience (i.e. marketing, management, P&L, business development) ideally in highly matrix organizations
• Ability to manage P&L
• Knowledge of Retail/Trade business industry and strong Marketing sense
• Good general knowledge of Schneider Electrical business, offers & channels
• Good understanding of supply chain
• Digital experience in Retail industry (E-commerce, Partners Relationship Mgt, …)
• Outstanding communication skills & cross-culturally open
• High on integrity and ethical values