Senior Service Delivery Specialist at RTI International

Job Description

•     The SLSS will oversee the technical and management aspects of the LEAD service delivery improvement and coordination activities arid be responsible for implementation, quality control, reporting, monitoring, and staff management for the component.
•     The candidate we seek is an experienced local government specialist with proven track record of working with local governments to improve the delivery of services to people. The position is at grade 10 and reports to the Chief of Party.

Responsibilities

•     Overall responsibility for the design, direction, and implementation of the Service improvement component and program activities.
•     Liaise with Senior Specialists in the Local Governance, Civil Society Strengthening, and Budget transparency components to ensure consistency across the technical components.
•     Coordinate with other 056 assisted programs to find areas of complementarity.
•     Contribute to and assist with LG assessment activities.
•     Design and deliver training to local government officials.
•     Provide written and verbal reports on program activities as needed.
•     Coordinate data collection, information dissemination, training and other program activities with Local Government Coordinators and Training Managers.
•     Anticipate program needs, making and following recommendations.
•     Ensure monitoring is consistent with required results arid provide written and verbal feedback to program management staff as needed.
•     Attend meetings and represent the project on technical issues to implementing partners, development partners, and stakeholders.
•     Assist LEAD financial managers to ensure that timeliness and budgets! financial disbursements for project implementation activities align.
•     Supervision of junior Local Services Specialist.
•     Other duties as assigned by the Technical Manager.

Education/Experience Requirements

•     Bachelors degree and 10 years or MA degree plus 6 years' experience.
•     Degree in Political Science, Public Administration, International Relations, Development Studies or related fields.
•     Experience in Northern Nigeria preferred.
•     Excellent technical and managerial skills.
•     Excellent communication (verbal and written) and interpersonal skills.