Inside Sales Support Officer at Dataflex

Job Brief

• Are you energetic and well-spoken? Can you smile in the face of adversity and talk to anyone?
• We are looking for a talented and competitive Inside Sales Support staff.
• The inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.
• You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and increasing revenue.

Duties & Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Assist outside sales personnel by processing priority transactions
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Provide relevant data and reports to help sales tem.
• Research accounts, identify key players and generate interest
• Perform effective online demos to prospects
• Participates in training opportunities to enhance and maintain personal and product knowledge
• Provide follow-up for customer quotes and lost sales.
• Maintains database (Excel, etc.) of debtors and follow up for recovery.
• Manage our social media

Requirements and Qualifications

• Comfortable making cold calls and talking to new people all day
• Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers with a high level of confidence.
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanor
• Self-motivated and self-directed
• Able to multitask, prioritize, and manage time efficiently
• In-depth understanding of company services and its position in the industry
• Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
• Knowledge of sales process from initiation to close
• Ability to work independently or as an active member of a team
• Previous experience in outbound call center, inside sales experience, or related sales experience preferred
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) experience preferred
• First degree from a recognized university