Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Dec 6, 2017
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Schneider Electric develops technologies and solutions to make energy safe, reliable, efficient, productive and green. The Group invests in R&D in order to sustain innovation and differentiation, with a strong commitment to sustainable development.
    Read more about this company

     

    Inside Service Sales Representative

    Job No.: LV/MV - 003Z2A
    Job Description

    • The mission of the Field Services (FS) Inside Service Sales Representative is to maximize services revenue by establishing , building and nurturing relationships with assigned portfolio of Proximity Accounts .
    • In addition to account ownership, he/she can be responsible to manage by delegation from outside sales services  some tasks related to Strategic and Targeted Accounts.

    Essential Responsibilities
    Manage assigned Accounts:

    • Customer qualification and platforming
    • Research contact and identify/plan key initiatives
    • Be the Single Point of Contact for the assigned accounts
    • Develop and maintain relationship with customer
    • Answer customer questions and educate on all SE services
    • Report on sale and margin of accounts

    Build  and manage FS Opportunity Pipeline:

    • Analyze & qualify opportunities in BFO
    • Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with existing accounts.
    • Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaign, FSR leads and CCC/other sales leads
    • Develop cross-selling between Line of Businesses service offer
    • Transfer new product sales opportunities to Account Managers from the BUs or Inside Sales from the country
    • Quote and close the deal for standard services offer
    • Coordinate with all the FS teams and product teams if needed,  to satisfy service opportunities
    • Keep update the data of Installed Base of the customers
    • Document all records of customer history in BFO.
    • Respond on-time and on-quality to On-demand requests from the customers.

    Main interactions:

    • Customers, FS Operational Marketing, CCC, Outside services sales, Order Management , FS Operation

    Key Success Factors:

    • Close collaboration with Outside Services Sales for complex on-demand sales
    • Reactivity on FSR and CCC opportunity generation
    • Regular collaboration with FS Operational Marketing Leader for thorough understanding of Demand generation plans, country Installed Base profile and associated services offer available and to be launched in the next months .

    Qualifications

    • Education: Bachelor /associate degree in Electrical Engineering
    • Experience: 2 years IS/ Field Service Representative/Customer Care with knowledge of low voltage/medium voltage electrical distribution is an advantage.

    Soft Skills:

    • sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/ voice clear & understandable/ engaging & enthusiastic
    • Basic to intermediate skill in MS Office products (Excel, Word, Powerpoint), BFO.
    • Familiarity with Schneider Electric  products and services.
    • Familiarity with phone, Internet, e-mail systems and social media
    • Verbal and written communication skills
    • Able to prioritize and manage multiple tasks and build customer relationships. 
    • Successfully complete assigned training paths and successfully engage in technical sales conversations .
    • Language skills: native speaker level for local context.

    Method of Application

    Interested and qualified? Go to Schneider Electric Nigeria on schneiderele.taleo.net to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Schneider Electric Nigeria Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail