Debt Recovery Manager at Onward Paper Mill Ltd.

Job Duties/ Responsibilities

• Responsible for maintaining a complete debt collection portfolio and scheduling requirements to achieve successful debt recovery.
• Locate and establish contact with debtors, communicate all necessary details, negotiate payment and discuss delinquent issues to collect outstanding debts.
• Use various negotiation & resolution techniques to achieve revenue targets.
• Evaluate the debtor’s financial circumstances and arrange an appropriate payment agreement
• Negotiate defaulted or delinquent debts whilst at the same time adhering to all collection industry regulations
• Use effective technical knowledge to master the debt collection system to appropriately and effectively work the outstanding debts
• Minimize losses while cost effectively estimating probability of successful debt recovery and implementing decisions on a course of action.
• Proffering solutions to maximize swift payment for the creditor by working effectively with the debtor and following up clients on previous payment arrangements
• Making outbound calls to debtors, reviewing the arrears of clients, maintaining accurate up-to-date debtor account information and when necessary liaising with solicitors.
• Report monthly progress against targets to the Company
• Perform other duties portfolios as assigned.

Educational Requirements

• LLB degree or B.Sc in Accounting
• MBA will be an added advantage
• Professional certification

Experience:

• 3-5 years High Volume Corporate Collections experience.
• Knowledge of Billing and Collections procedures
• Accounts Receivable knowledge/experience a plus
• Awareness of the relevant legislation, accepted industry standards and legal processes applicable to debt collection.
• Experience dealing with EFCC or SFU