Chief Operating Officer at Management Alternatives Limited

Reference Code: MAL/OCOO/009
Location: Abuja
Department: Reports to: Chief Executive Officer

Job Summary

• Under the supervision of the CEO, the Chief Operating Officer is responsible for managing and overseeing the organization’s ongoing operations and procedures, all hands-on operational aspects of the company and assists the CEO in the aggressive, successful and sustainable growth of the Organization, must be able to develop effective relationships with management and personnel.
• S/He plans, directs, and oversees the company's operational policies, rules, initiatives, and goals. Execute long-term and short-term plans and directives by implementing judgement, vision, management, and leadership.
• The ideal candidate is an active and fit individual who has proven competencies in the Job role.

Essential Duties and Responsibilities

• Design and implement business strategies, plans and procedures
• Oversee daily operations of the company and work with Heads of Units (Marketing, IT, Finance, HR/Admin, etc)
• Participates in developing and implementing a strategic plan that supports the organization’s vision and goals; translates the strategic plan to staff to ensure support; and modifies the plan in response to changing internal and external factors.
• Work with the CEO and other leadership team members in setting policies and determining strategies to meet or exceed revenue, profit, and cash flow commitments to the company.
• Analyzes current and future trends and needs and accurately assesses functional responsibilities competitive strengths and vulnerabilities
• Builds and maintains a departmental structure, operating standards and practices that are responsive and adaptable to evolving business needs.
• Develops and implements a talent plan to ensure the right people are in the right place at the right time to meet the strategic needs of the organization.
• Manages employee performance by establishing clear goals and expectations, tracking progress against the goals, ensuring timely feedback, and addressing performance problems and issues promptly.
• Establishes, coordinates and administers as an integral part of management, an adequate structure for the delivery of effective and efficient administrative operations (e.g. finance, HR, Engineering)
• Direct the functions of budgeting, accounting, and reporting, financial counseling of leadership team to appraise operating results in terms of costs, budget, operating policies, trends and increased profit opportunities. Analyze revenue, profit and cash flow opportunities for the business and recommend actions.
• Write and submit reports to the CEO in all matters of importance
• Measures effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes
• Coordinates with human resources department to recruit skilled talent and keep the best employees
• Provides a system for employee salaries and benefits, and makes sure employees feel valued
• Promotes communication between colleagues for the benefit of information flow and to curb any problems that arise
• Any other duty of related responsibilities.

Education Qualifications, Experience, Skills and Competencies

• First degree in Engineering/ Information Technology or a related field required.
• A Masters Degree in Operational Management/ Project Management/ Business Management or a related field preferred.
• A minimum of 8 - 10 years progressive related experience
• General knowledge of various roles of a Chief Operating Officer
• Excellent written and verbal communication skills
• Very strong coordinating and organizational skills
• Excellent understanding and hands-on experience in Crisis Management, Risk Management, Budgeting and Sales Experience
• Excellent understanding of the business functions E.g. HR, Finance, PMU, etc.
• Excellent understanding of the Information Technology Sector
• Demonstrated competency in strategic planning and business development
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and MS office
• Excellent interpersonal skills
• Aptitude in decision making and problem solving
• Relevant professional certifications will be an added advantage
• Must posses sound knowledge of Legal Compliance, Financial Planning and Strategy
• Posses good Problem Solving, Critical Thinking, Presentation and Leadership skills