Quality Assurance Manager at Bridge International Academies

What you will do

Manage a field team of over 20 Quality Assurance Associates
Create extensive audits – primarily in Survey-to-Go software, to be used by Quality Assurance team.
Oversee the Quality Assurance Associates to ensure all duties as assigned are carried out.
Manage the Quality Assurance Associates route maps and budgets.
Validate the work of Quality Assurance team on a regular basis. This requires constant field travel.
Ensure all the issues reported to HQ by the Quality Assurance Associates are accurate.

Minimum Qualifications

University degree in Business Administration or Management
Minimum of two years of professional work experience preferably working in the field or managing field teams
2-3 years in Supervisory and management roles

Competencies and Skills

Solid geographic knowledge of Nigeria necessary
Strong project management experience preferred
Willing to travel in all weather
Experience managing and working with remote employees and in collecting large amounts of data and applications in a systematic and organized fashion
Solid problem-solving capability; must be pro-active in solving both major and minor issues that arise
Must be highly organized, detail-oriented and able to manage multiple tasks within tight deadlines
Has a positive can-do attitude; is able and willing to take on any challenge
Excellent oral and written communication skills required
Strong computer skills, including MS Office, Internet.
Has experience in creating surveys using any of the available tools