Operations Manager at Hamilton Lloyd and Associates

ob Description

• An operations manager fills a pivotal role in a business, government or other organization.
• The precise tasks of an operations manager depend in large part upon the nature and size of the enterprise, but she needs a wide range of business and interpersonal skills to succeed. In general, an operations manager plans, oversees and smooths communication.

Management of Resources:

• Operations managers play a leading role in managing both raw materials and personnel. Oversight of inventory, purchasing and supplies is central to the job.
• Human resources tasks include determining needs, hiring employees, overseeing assignment of employees and planning staff development.

Financial Management:

• Operations managers play a key role in budgeting, controlling costs and keeping the organization on track financially.
• Their management of the supply chain and other resources helps minimize costs of production.
• They study business forecasts, sales reports and financial statements to find ways to maximize results.
• They use methods such as cost-benefit analysis to improve efficiency. Modern operations management even includes sustainability in the financial equation.

Goal Setting:

• Operations managers set goals and objectives and establish policies for various departments in the organization. For example, operations manager duties include sales forecasting and planning of sales promotions.
• In cooperation with other managers, they help establish procedures and put them into effect.

Communication:

• Operations managers need good communication and interpersonal skills to help the different parts of an organization work together.
• Their job includes creating a positive culture where the work can get done.
• They facilitate communication between employees and departments.
• At times, operation managers help resolve disputes or disagreements. Operations managers cooperate in high-level decision making with other top executives of an organization, such as the president, chief financial officer and chief executive.

Education and Skills

• A minimum of a Bachelor's degree in Business, Finance or another field relevant to the organization.
• 5-8 years experience
• Master's in Business Administration or other advanced degree.
• Good leadership skills
• A proven ability to get results and foreign language skills.