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Requirements
Reporting to the Managing Director and provides leadership for the Core operations.
Provide leadership and direction to the Operations teams to ensure that business outcomes are successfully delivered in line with the business plan.
Set the strategy and direction for Operations to achieve business, corporate and customer objectives consistent with the leadership vision.
Provide strong leadership and direction to managers and teams to enable a climate of high engagement and high performance.
Ensuring our people know what our customers want, and have the tools and confidence to deliver an exceptional customer experience.
Ensure the achievement of the agreed objectives for Operations team in line with agreed budgets and timescales.
Lead process improvement activity to ensure a culture of continuous
improvement, compliance with standards and regulations whilst
reducing overall operating costs
QUALIFICATION
Minimum of first degree.
Membership of relevant professional associations.
EXPERIENCE
Minimum of 15 years experience in the Financial Services industry with 5 in senior management position.
Demonstrated a track record of consistently delivering results and contributing within and beyond their area.
Experience in the pension industry will be an advantage.
Check how your CV aligns with this job
Letter of application with detailed curriculum vitae attached as one file In MS word format should be sent to: job@conviviacite.com within two weeks of this advert.
All applications should include functional email addresses and mobile phone numbers.
Only shortlisted candidates will be contacted.
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