Senior Services Delivery Specialist at RTI International

Overall purpose

• The SSDS is responsible for the design, direction, and implementation of the Service Improvement component and program activities.

Specific Duties and Responsibilities

• Work with other units to ensure compatibility and consistency across the technical components.
• Coordinate with other USG assisted programs to find areas of complementarity
• Contribute to and assist with LG and CSOs assessment activities
• Collaborate with internal and external stakeholders to design and deliver training to local government officials and members of civil society organizations
• Provide final written and verbal reports on program activities as at when due
• Coordinate data collection, information dissemination, training and other program activities with Local Government Coordinators, Communications Manager
• Anticipate program needs, making and following recommendations
• Collaborate with M&E to ensure monitoring is consistent with required results and provide written and verbal feedback to program management staff as needed
• Attend meetings and represent the project on technical issues with/to implementing partners, development partners, and stakeholders
• Assist LEAD financial managers to ensure that timelines and budgets/ financial disbursements for project implementation activities align
• Ensure quality supervision and mentoring for Junior Specialists and Local Government Coordinators on service delivery activities
• Ensure timely preparation of cost-share information on activities with Government partners of the Project
• Other duties as assigned by the leadership of the Project.

Required Experience, Skills and Qualifications for all position

• Bachelors' degree and 10 years or MA degree plus 6 years’ experience
• Degree in political science, public administration, international relations, development studies or related fields
• Experience in northern Nigeria preferred
• Fluency in Hausa language an added advantage
• Excellent technical and managerial skills
• Excellent communication (verbal and written) and interpersonal skills
• Excellent team player who works well independently