Relationship Managers at Standard Chartered Bank

Ref No.: 452809
Location: Nationwide
Job Function: Commercial Clients
Full/Part Time: Full time

Job Description:

•     Directly work with customers to secure new business relationships, through referrals and different Sales Channels, via the analyses of their needs and provision of SME products and services.
•     Grow share of Clients portfolio size by deepening existing Clients’ relationships
•     Analyses and reviews quality of potential business to ensure maximum profitability.
•     Maintain accurate and up-to-date records of all actual and attempted customer interactions.
•     Liaise and provide leadership in areas of expertise, particularly in the provision of products and services to customers after identification of their needs.
•     May be requested to co-ordinate Country or Regional initiatives within SME team.
•     Provide feedback to Senior Management, Marketing and Product management on customers’ needs and the efficiency of marketing strategies and tactics.
•     Responsible for delivering a service to customers that matches the Bank’s brand promise of being ‘The Right Partner’.
•     Operate within Risk & Compliance requirements/framework

KYC/AML
Clause: Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the key principles in relation to: Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.