Human Resources Manager at FHI 360

Job Summary/Responsibilities:
The Manager will work with the D-HR to provide technical support to Human Resources (HR) Team for functional areas including recruitment, employee relations, benefits administration, compensation, HRIS, and training.

•     Work with the D-HR to develop HR systems in assigned functional areas, e.g. Orientation Program, Recruitment Program, Benefits Program, etc.
•     Work to enhance existing HR programs within assigned purview.
•     Use process development and maintenance to standardize work for efficiency and accuracy.
•     Assist D-HR with production of deliverables for HR strategy development and initiatives.
•     Work with D-HR for development of systems approach to support various HR programs.
•     Apply professional HR practices and regulations to existing and new programs.
•     Support new and existing programs with data tracking and analysis.
•     Study and analyze market and data trends and uses this information to formulate, implement, document, and evaluate processes, systems or programs.
•     With the D-HR, ensure day-to-day operations of HR-related functions are addressed in a timely, efficient, and proactive manner.
•     Provide regular briefings to Director on HR matters, including the status of recruitment, training, leave balances, etc.
•     Provide technical assistance and monitoring to ZO SFAOs and Admin Officers in the administration of their HR functions.
•     Contribute to the development and editing of policies and procedures
•     Coach and mentor the HR team, to include assessing and identifying development opportunities that strengthens HR’s role in the organization.
•     Maintain a thorough awareness of developments in labor laws and legislations and advise management accordingly.
•     Under the direction of the D-HR, supports recruitment process and work with team members to ensure a smooth process flow from identification of a vacancy to the filling of that vacancy.
•     Assist in developing position descriptions and maintaining all position descriptions of staff.
•     Ensure conformity with recruitment requirements and compliance with the rules and regulations.
•     Provide specialist employee relations advice and guidance with particular respect to disciplinary, grievance and absence, to ensure acceptable levels of individual employee performance.
•     Support the effective implementation of all employee welfare schemes including the Staff Group Life Assurance Scheme, the Health Insurance scheme and the Pension scheme. Liaise closely with benefits and pension administrators on behalf of management.
•     Assist in coordinating and/or conducting training workshops to support field offices on such topics as supervisory skills, performance assessments, effective interviewing, etc.
•     Perform other duties as assigned.

Knowledge, skills and abilities:

•     Ability to work with others and to develop and maintain compatibility among project staff, subcontractors, and recipients of assistance.
•     Report to supervisor on variances and status on regular basis.
•     Work independently with initiative to manage high volume work flow.
•     Perform detail-oriented work with a high level of accuracy.
•     Interact with diplomacy and tact and follow-up on requests in timely and efficient manner.
•     Must exhibit high levels of professionalism, integrity and ethical values at all times.
•     Ability to maintain confidentiality for sensitive Human Resources issues or projects and use judgment to execute duties and responsibilities.
•     Record keeping, report preparation, filing methods and records management techniques.
•     Use a computer to accurately and rapidly enter and retrieve data and information.
•     Working knowledge of in-country employment regulations, e.g. Nigerian labor/employee relations statutes and capacity to apply them to FHI Nigeria.
•     Ability to intervene with all levels of staff, representatives of donors and collaborating agencies, individuals from diverse cultures, and the public with diplomacy and firmness.
•     Strong knowledge in salary structure and development, benefits and compensation, surveys/benchmarking and job evaluation systems.
•     Excellent written, oral and interpersonal communication skills with ability to work as a team member.
•     Objectivity and the ability to apply HR rules and regulations in a fair and consistent manner.
•     Ability to plan and prioritize own work under tight deadlines, as well as to work on own initiative and as a member of a team.
•     Attention to detail with a high degree of accuracy.

Qualifications:

•     BS/BA degree in Business Administration, Social Sciences or its recognized equivalent with 7 – 9 years of relevant experience.
•     Or MS/MA degree in Business Administration, Social Sciences or its recognized equivalent, and 5 – 7 years relevant experience.
•     Demonstrated success in multicultural environments is required.
•     Certified member of Chartered Institute of Personnel Management of related body is an advantage.