Head of Business/Business Development Staff at Trident Microfinance Bank

Department/Unit: SME & Personal Banking

Working hours: 10hrs/daily

Salary Range: as agreed.

Values of the Company: Competence, Character and Commitment

Key customers: SME/small business accounts, cooperatives, association accounts, high net-worth individuals. 

Reports to: Team lead marketing

Supervises: N/A

Works with: HC&M and team members

Size of the work team: 5 to 7

Job purpose:

The purpose of the job is to drive sales as well as marketing the various bank products

Duties & responsibilities:

• Daily preparation/weekly compilation of call plan and call memo.
• Weekly update/ presentation of prospect lists.
• Account opening; drive of various bank’s products as against budget.
• Relationship Management.
• Loan monitoring and recovery.

Rendering weekly performance report to reflect sales, fees and income as against budget.

• Be acquainted with new product(s) programs and procedures in the SME unit in order to provide accurate information to customers that can enhance sales transactions.

• Develop sales strategies to reach new customers and also grab the attention of already existing ones to boost sales in the branch.
• Lead recoveries of accounts in oveline with the ultimate aim of full recovery.

Working conditions (travel, work space, etc.):

• The team member is provided with a work station to assist in discharging duties.
• The team member is paid on monthly based on agreed monthly remuneration.
• The team member is also entitled to agreed annual leave and other welfare package in line with the bank’s policy for grade.

Minimum level of Education/Experience:

• BSc. (HND with PGD/ Masters would be considered.).
• 1 years Minimum experience in banking or related field.

Skills required: (e.g. good analytical and reporting skills, etc.)

• Good numerical skills
• Good Analytical skills
• Acceptable report presentation and compilation.

Competencies required: (e.g. communication, teamwork, problem solving, etc.)

• Good leadership and Interpersonal skills
• Good communication skills.
• Good team spirit and work lead.
• Acceptable problem solving level and escalation where necessary.

Qualifications/trainings required: (e.g. certificates of specific trainings)

• Minimum BSc. (HND with Masters/PGD would be considered)

Prior experience:

• Sales
• Marketing
• Account Opening.
• Product Knowledge.
• Relationship Management.

Technical skills required: (e.g. computer skills, ability to use specific equipments)

• Microsoft Office e.g. Words and excel.

Language skills required: (e.g. good English reading and writing skills, language certificates with a required minimum score, etc.)

• Good writing and reading skills.

Physical requirements: (e.g. strength to lift heavy weights)

• Not physically challenged or visually impaired

Selection process: (optional: description of the evaluation process and timeframe)

• Excellent appraisal rating under the period of review.
• Acceptable level of responsibility.
• Good time management.
• Good people management.

Other: As may be inputted by the Bank