Customer Supply Chain Advisor at Bosch Group

Responsibilities

• Implementation of the growth strategy derived out of Nigeria expansion plan, responsibility for segment Off-Highway business & sales development in Nigeria
• Responsibility for back office customer service activities in cooperation with logistic, finance, purchasing and front office customer service
• Support process optimization (such as and not limited to back orders, importation documentation, delivery forecast, etc.)
• Follow up planned orders, update APO to improve production planning, product availability and turnover
• Track and report (internally & externally) weekly delivery planning according to customer orders planning
• Identify operational challenges and suggest ideas to smoothen the processes
• Consolidate monthly sales forecast
• Communicate KPI results to the internal team (Service level, EDI, customer back log, sales forecast accuracy)
• Manage customers and their expectations whilst applying the organization’s regulations
• Ensure that generally accepted customer service principles are followed
• Reporting to functional and disciplinary managers
• Any additional tasks which may be assigned in your line of duty.

Competencies and Qualifications

• University Degree in Supply Chain, Logistics or its equivalent
• Minimum of 5 years work experience in a similar position in a multinational Company
• Communicate effectively with high attention to details
• Highly organized and able to multitasks
• Proactive, “can do attitude”
• Proficiency in MS Office
• Team player, networker with clear result orientation
• Excellent working knowledge of SAP
• Strong analytical skills
• Language: Fluent English (speaking & writing); French and/or German is a plus.
• High efficiency on time management, ability to build sustainable relationships.