The Bosch Group is a leading global supplier of technology and services, and is divided into the four business sectors of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group’s products and services are designed to improve the quality of life by providing solutions which are both innovative and ...
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Implementation of the growth strategy derived out of Nigeria expansion plan, responsibility for segment Off-Highway business & sales development in Nigeria
Responsibility for back office customer service activities in cooperation with logistic, finance, purchasing and front office customer service
Support process optimization (such as and not limited to back orders, importation documentation, delivery forecast, etc.)
Follow up planned orders, update APO to improve production planning, product availability and turnover
Track and report (internally & externally) weekly delivery planning according to customer orders planning
Identify operational challenges and suggest ideas to smoothen the processes
Consolidate monthly sales forecast
Communicate KPI results to the internal team (Service level, EDI, customer back log, sales forecast accuracy)
Manage customers and their expectations whilst applying the organization’s regulations
Ensure that generally accepted customer service principles are followed
Reporting to functional and disciplinary managers
Any additional tasks which may be assigned in your line of duty.
Competencies and Qualifications
University Degree in Supply Chain, Logistics or its equivalent
Minimum of 5 years work experience in a similar position in a multinational Company
Communicate effectively with high attention to details
Highly organized and able to multitasks
Proactive, “can do attitude”
Proficiency in MS Office
Team player, networker with clear result orientation
Excellent working knowledge of SAP
Strong analytical skills
Language: Fluent English (speaking & writing); French and/or German is a plus.
High efficiency on time management, ability to build sustainable relationships.
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