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  • Posted: Dec 5, 2019
    Deadline: Dec 16, 2019
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  • Invent Alliance Limited is a company specialized on creation of multi sector and multi discipline business platform with specialist partnerships for value co-creation in each of the different business segments through modern co-petition business principles. These multi segments are operated as strategic business units (SBU) with full profit and loss respo...
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    Customer Care Officer (Bakery)

    Brief

    • Ee are currently recruiting for the role of a Customer Care Officer for the bread bakery arm of the company.

    Summary

    • The Customer Care Officer will be primarily responsible for acting as a liaison between customers and the company, assisting with complaints, orders, errors, queries and inquiries from customers.

    Responsibilities

    • Resolve customer complaints via any means necessary.
    • Proactively approach customers to educate them about the various bakery products and answer any questions they might have about the bakery products.
    • Build strong relationship with customers.
    • Interact with customers and get feedback on the various bakery products.
    • Relay customer concerns to the company and advice on areas for improvement based on customer complaints.
    • Oversee route operational activity such as ordering and distribution, promotional activity and meeting customer expectations.
    • Other duties as assigned.

    Education and Qualification

    • Minimum of HND.
    • Minimum of 1 year experience in a similar role.

    Skills:

    • Good business acumen.
    • Excellent relationship building and people management skills.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidate should send their CV to: admin@inventallianceco.com using the "Job Title" as subject of the email

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