Human Resource & Organizational Development Advisor at SOS Children Villages

Job Description

• The overview of this role is to effectively and strategically manage the HROD function to improve relations between employees and management.
• S/he oversees the grievance procedures, investigate employee disciplinary actions and facilitate conflict resolutions.
• S/he typically leads the HR Coordinators, support the National Management Team and provide regular HR advice to National Director.

Key Responsibilities

• Research and strengthen performance evaluation methods (e.g. employee appraisal systems)
• Design and help implement Organization policies, guidelines/manuals and standard operating procedures.
• Review and update job descriptions
• Facilitate the Training of hiring managers [ Selected Interview Panel Members] on candidate interview evaluation techniques
• Conduct internal surveys to gather employee feedback and identify areas of improvement
• Supervise the use of HR technology solutions to improve day-to-day operations (e.g. HRIS software)
• Monitor key recruiting metrics, like turnover and retention rates
• Address employee requests and potential issues (e.g. grievances)
• Assist in organizing employer branding initiatives
• Act as the point of contact for hiring managers, employees and other HR team members
• Monitor HR compliance and make recommendation for management decisions.

Requirements

• Minimum of five [5] work experience as an HR Manager, HR consultant or similar role
• B.Sc in Human Resources Management, Business Administration or similar field
• MSc/MA in HR or Organizational Psychology is a plus
• CIPM certification or equivalent is an advantage
• Knowledge of labor legislation
• Hands-on experience with Human Resources Management Software (HRMS)
• Ability to design clear and fair Organizations policies
• Excellent interpersonal and communication skills
• Problem-solving attitude.