Compliance and Quality Assurance Analyst at 3Line Card Management Limited

Job Summary

• Responsible for upholding the standards, quality, procedures and policies of the company through constant monitoring and auditing to ensure conformity at all times.
• A key member the company’s Standard operating procedure (SOP) Committee actively enforcing the company’s policies and procedures in alignment with the overall ISO 9001:2015 Quality Management System (QMS).

Responsibilities

• Maintains and promotes company and regulatory standards
• Conducts activities involving quality assurance and compliance with applicable requirements
• Liaises with external parties on compliance inquiries
• Audits and reviews quality data according to existing documents and procedures
• Manages the planning and conducts of internal and external audits
• Retains controlled documentation
• Serves as a member of the company’s SOP Committee
• Contributes to the overall development and ongoing assessment of the company’s Quality Management System (QMS).

Others:

• Contributes to the vetting of vendors and systems related to Quality and Compliance.
• Documents all processes into workflow documents and escalates the need for any new SOPs
• Collaborates cross-functionally for annual rollout of company policies and procedures
• Develops, prepares and presents key company KPIs and data/metrics (as required by functional area) for ongoing and proactive process improvement and sustainability
• Attends inter and cross-departmental meetings working collaboratively across all departments
• Able to take on and lead tactical projects in support of improvement initiatives.

Requirements

• Bachelor's degree
• 2-3 years of related experience (gaining exposure to complex tasks within the job function)
• Extremely high-level of attention to detail
• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, SharePoint and IT systems and ability to adopt new systems quickly
• High level of adaptability for continuously evolving needs and enthusiasm for continuous and proactive process improvement
• Ability to balance a high volume of work and to adjust priorities according to business needs
• This individual’s professionalism, follow-through, attention to detail, and good judgment will be the foundation for creating the high quality internal and external customer experience that expects to represent.
• Must be self-motivated, organized, proactive, efficient, flexible, and computer literate.