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  • Customer Service/Business Development Executive at ibakatv

  • Posted on: 19 August, 2019 Deadline: Not Specified
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  • ibakatv is a video on demand platform for Nollywood movies; it has over 15,000 hours of movie and TV content streamed on-demand. Due to rapid expansion we are looking for a qualified candidate to fill a strategic business position as we maintain our status as one of the fastest-growing internet entertainment companies in Nigeria. Uniquely, the work environment offers a first class condition with a very attractive remuneration package.

    Customer Service/Business Development Executive

     

    The job holder must have a Bachelor’s Degree or HND in business, communication, humanities or marketing related discipline with a minimum of 1-year post qualification experience in related field. Possession of a Master’s degree will be an added advantage.

    Key Roles

    • Identify and acquire new accounts that will have a major strategic impact on the long-term success of the company.
    • Manage the development and growth of profitable new business; develop and maintain effective key customer relationships as well as ensure business growth through directing and managing business development activities.

    Principal Accountabilities

    • Account interface.

    • To grow the business.

    • Monitor account performance and ensure that set targets are met.

    • Maximize customer satisfaction by developing and maintaining excellent relationships and effective communication channels.

    • Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.

    • You are required to grow and retain existing accounts by presenting new solutions and services to clients.

    • Be both proactive and reactive to the customer’s needs and actively manage/monitor their performance (conduct and facilitate regular client visits.)

    • Generate new ideas that will contribute to account growth.

    • Prepare necessary reports (Metrics, Periodic Business Reviews) and maintain in company database.

    • Provide monthly report on revenue intake and closed deals.

    Knowledge

    • Demonstrate ability to interact and cooperate with all company employees.

    • Must be abreast of local and global trends in marketing communications.

    • Must have interest in marketing communications.

    • Build trust, value others, communicate effectively and politely with mutual respect

    • Good knowledge of media will be a good advantage.

    • Proactively establish and maintain effective working team relationships with all other departments.

    • Have a good understanding of customer and market dynamics and requirements.

    Skills and Competencies

    • Communication Skills (Verbal and written)

    • Passionate

    • Client servicing skills

    • Good presentation skills

    • PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

    • Interpersonal Skills

    • Must be multi-skilled

    • Excellent interpersonal skills

    • Good analytical skills

    • Proactive

    • Must be honest and reliable

    • Ability to work under pressure

    • Good use of initiative

    Method of Application

    Applicants should send CVs to hribaka@gmail.com

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