The Bosch Group is a leading global supplier of technology and services, and is divided into the four business sectors of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group’s products and services are designed to improve the quality of life by providing solutions which are both innovative and ...
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Cooperation with Workshop Concept Consultant West Africa team
Answer all technical questions and inquiries arriving
Offer technical system support to local partners
Assist partners with the establishment of a Bosch Workshop network (Technical and administrative)
Introduce the BTS concept and offer first level support for the technical departments
Assist with the user training of the Workshop Test Equipment range
Monitor the quality of our products and initiate coordination with Ghana office for warranty management
Represent our technical competencies to the local OE networks and educational entities
Country responsibility to promote the technical aspects Bosch Partner concept (BCS, EBCS, BDS, and modules)
Regular visits to local partners, OE organization and workshops to acquire market knowledge
Competencies and Qualifications
Good technical skills, Quick learner and good teacher
Able to work under pressure – sense of urgency
MS Office Literacy (SAP experience, Auto CAD, workshop management system is an advantage)
Fluent in English. French/German will be an added advantage (speak, read and write)
High customer-orientation, efficient and target-oriented way of working, high degree of self-motivation, flexibility, dynamism, responsibility and ownership of tasks
Hands-on experience in repair and service of mechanical and/or electronic equip-ment would be considered a plus
Able to explain technical systems, transfer knowledge to the workshop level
University degree in Engineering or its equivalent
Minimum of 5 years experience in a similar position in a multinational company
Maintain confidentiality
Communicate effectively with high attention to details, team player
Highly organised and able to multitasks; proactive, “can do attitude”.
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