Workshop Concept Consultant at Bosch Group

Responsibilities

• Responsible for technical training in Nigeria
• Cooperation with Workshop Concept Consultant West Africa team
• Answer all technical questions and inquiries arriving
• Offer technical system support to local partners
• Assist partners with the establishment of a Bosch Workshop network (Technical and administrative)
• Introduce the BTS concept and offer first level support for the technical departments
• Assist with the user training of the Workshop Test Equipment range
• Monitor the quality of our products and initiate coordination with Ghana office for warranty management
• Represent our technical competencies to the local OE networks and educational entities
• Country responsibility to promote the technical aspects Bosch Partner concept (BCS, EBCS, BDS, and modules)
• Regular visits to local partners, OE organization and workshops to acquire market knowledge

Competencies and Qualifications

• Good technical skills, Quick learner and good teacher
• Able to work under pressure – sense of urgency
• MS Office Literacy (SAP experience, Auto CAD, workshop management system is an advantage)
• Fluent in English. French/German will be an added advantage (speak, read and write)
• High customer-orientation, efficient and target-oriented way of working, high degree of self-motivation, flexibility, dynamism, responsibility and ownership of tasks
• Hands-on experience in repair and service of mechanical and/or electronic equip-ment would be considered a plus
• Able to explain technical systems, transfer knowledge to the workshop level
• University degree in Engineering or its equivalent
• Minimum of 5 years experience in a similar position in a multinational company
• Maintain confidentiality
• Communicate effectively with high attention to details, team player
• Highly organised and able to multitasks; proactive, “can do attitude”.