Business Process Specialist at Family Homes Funds

Function: Business Process Specialist

Reports to: Strategy & Business Performance, Manager

Department: Strategy & Business Performance Dept

Job Location: FHFL, Abuja

Supervises: None

Contract Type: Temporary

Job Purpose, Responsibilities & Complexities

To develop the overall business process framework for the organization. The role holder will be responsible for identifying the key processes that drive the business and the linkages between departments in a bid to improve operational efficiency and effectiveness. The framework will be used to create the standard operating procedures (SOPs) and a business process management system for the organization.

Key Duties and Responsibilities

• Develop the business process flow framework of FHFL. The framework should include relevant process maps, and highlight all processes, parties, information exchanged and documents produced within the organisation
• Provide high level advice to the Strategy & business performance Manager on how to improve existing processes and establish efficient processes
• Using the framework as a guide, identify and produce documented standard operating procedures for the organisation
• Produce a business process management framework to be used by the organization to study, identify, change, and monitor identified and established business processes to ensure they run smoothly and can be improved over time
• Any additional duties or responsibility that may be assigned by the Strategy & Business Performance Manager
• The role holder will be expected to work from FHFL for the duration of the assignment

Required Competencies

• Critical thinking
• Analytical thinking
• Revenue collection analysis
• Project management skills
• Excellent communication skills 
• Data analytical Skills
• High level of confidence
• Confidentiality / trust worthiness
• Fore sight/anticipation of future challenges

Minimum Job Requirements

Education Requirement

• Have a Bachelor’s degree at the minimum. Post graduate degree is an advantage.
• He/ She must have basic I.T Knowledge

Professional Experience

• Minimum of 7 years working experience, and a proven track record of executing business process analysis. Experience working in a start-up environment is an advantage.