Chief Programme Officer at Mobihealth International

 Details: The Chief Program Officer will have required EMR/Telemedicine expertise to develop digital strategies and requirements for Mobihealth. The Chief Programme Office works in the team and gives support in creating and implementing digital solutions, carry out the necessary testing and advise on best practices and work on scalability strategies.

Location: flexible/Mobile

Specific Responsibilities:

• Develop strategies to support the implementation and expansion of Mobihealth programs across the network
• Support the team with daily operational tasks, including but not limited to physician management, and telemedicine platform development.
• Review and improve workflows. Work closely with the IT team to advise on processes and best practise adoption
• Develop Test Scripts, for the required workflows and use cases.
• Carry out testing of the platform, log issues and bug and ensure that the developers are resolving issues.
• Develop telemedicine workflows, products, and standards of work to ensure high compliance
• Training physicians and customers in telemedicine. Create documents for physician training.
• Support partner implementation(s) and oversee the integration with third parties.
• Develop performance improvement goals and strategies for telemedicine service
• Work closely with key clinical personnel to strengthen the relationship with MHI
• The primary point of contact for routine communications and resolution of issues that may arise during the development process.
• Coordinate clinical and operational reviews designed to improve the service delivery of care; communication (internally and externally); resolving issues and fostering collaboration.
• Develop and report monthly metrics (quality and utilization)
• Develop effective relationships and collaborate with network leaders, physician leaders, and Partners.
• Identify and recommend potential strategic partner relationships for service lines

Essential Qualifications:

• Minimum of 2 years of experience in the healthcare industry in a leadership role.
• A minimum of two years of operational/managerial experience in healthcare/hospital administration with good knowledge of clinical processes
• Minimum bachelors degree in business or healthcare related field
• Experience or familiarity in telemedicine or EMR (Electronic Medical Record) design.