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Fosad Consulting Ltd is a business support services firm with offerings in Human Resource Management, Immigrations and Real Estate Consulting. We leverage our expertise and strategic alliances to support businesses. Our proposition is based on a deep understanding of the drivers of high performing businesses and the required business solutions that supports ...
Details:
Our client who is a market leader in the financial asset management business require the services of a Client Service Operations Officer who will be responsible for establishing and providing a proactive support platform for the organizations sales channels, clients and prospects. This will be achieved through not only responding to queries related to our products and performing regular sales support tasks, but also by recommending service improvements or automation.
Responsibilities
Education: Bachelors degree in finance, a Masters Degree will be added advantage
Professional experience:
Soft skills:
Client Focus
is able to deeply understand client issues and works with teams to improve the quality of service provided. Responsive when issues arise.
Stakeholder/relationship management
is able to effectively influence and negotiate with multiple stakeholders, keeping them informed and engaged.
Decision making
is able to make difficult decisions quickly and confidently, and will actively involve others in situations where decisions affect them.
Results-driven
Acts with tenacity, balances costs and benefits. Continuously seeks optimum performance.
Compliance
Acts in full compliance with applicable laws, rules and regulations, Company policies and code of conduct
Technical skills:
Qualified applicants should send their CVs, copies of their drivers license and passort phtographs to recruitmnentteam@fosadconsulting.com OR come submit the same files to Office Apartments, No.8 Rasheed Alaba Street, Lekki Phase 1.
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