Vaccine Cold Chain System Technician at eHealth Systems Africa

Purpose of the Position

• The Vaccine Cold Chain System Technician will be responsible for providing technical support in the deployment of vaccine refrigeration systems used by public health clinics and other facilities across Nigeria
• S/he will support the IT team in the operational functions of vaccine refrigeration system and ensures system operations at full capacity
• S/he will also demonstrate a high degree of technical knowledge and independence to complete tasks and proven experience working in the field.

What you’ll do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Responsible for the planning, coordinating, monitoring and evaluating cold chain activities in Health units
• Prepare reports, requisitions and account for vaccines equipment and other allocated resources
• Participating in programme  researching, monitoring and evaluation activities
• Oversee the safe custody of the vaccine cold chain equipment and maintain their functionality
• Manage all on-site installation, maintenance, repairs and testing tasks to ensure proper documentation of all related processes and provide completed paperwork to users
• Diagnose errors, technical problems and proffer accurate solutions
• Produce timely and detailed service reports utilizing training, service manuals, and computerized tools
• Collaborate with technical team members and share information across the organization to build positive relationships with clients and coworkers
• Satisfy customer needs by supplying recommendations and briefings using appropriate field automation systems, procedures, and protocols
• Maintain user satisfaction through creativity and ingenuity to investigate inquiries, identify resolutions, suggest enhanced operating techniques, and recommend system improvements.
• Advise users on the correct operation of cold chain equipment to enable them to utilize the appliances correctly.
• Ascertain that outsourced engineering services have been done to the satisfaction of the Organization.
• Manage inventory of work tools, spare parts and consumables related to maintenance and repair job routines
• Manage repair and maintenance costs within budget.
• Identify any risk(s) noted during the course of execution of your duties and formally report to your manager.
• Use of proper safety procedures diligently and demonstrate a constant awareness for personal safety and safety of others

Who You Are
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

• A minimum of Bachelor's Degree from College or University in Computer Science Engineering, Electrical Engineering, Mechanical Engineering, Physics or any related field.
• A minimum of 2 years experience in commercial refrigeration
• High-level ability to test, troubleshoot, service, and repair refrigeration equipment.
• Professional certification in ICT will be an added advantage (Refrigeration and /or trade certification).
• Be proficient in the use of a computer system running a Windows operating system and Linux operating system.
• Must understand the cold chain refrigeration control systems and wiring.
• Strong communication skills, both oral and written.
• Excellent organizational and time management skills
• Understanding of immunization/vaccine supply chains
• Must be familiar with terminal emulation programs like Teraterm
• Must be able to use a multimeter for basic electrical/electronics troubleshooting
• Must be willing to travel to various locations across the country on short notices.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk and hear, sits; walk; stand; bend; The employee is occasionally required to stand and walk. The employee is frequently required to reach with hands and arms; climb or balance, and stoop or knee sit and use a computer and reach with their hands and arms.

Above All
We believe strongly in our mission and our core values and our teams are most successful when they do also.

• Impact & Quality: We work on solving big problems. We believe in the power of technology to make a transformational difference in health systems, and we know that when we do high-quality work, we have the opportunity to change lives in the communities we impact.
• Innovative Problem-Solving: We maintain a worldview driven by possibilities, not limitations. We build smart systems that will sustain beyond our tenures. We challenge prevailing assumptions, respect the urgency of the environments we operate in and take smart risks to search for the best solution.
• Passion: We care intensely about what we do, and about whom we do it with. We inspire others with our tenacity and commitment to our communities and each other.
• Honesty: We are honest with our communities, our partners, our donors, and ourselves. We communicate with candor, respect, and humility. We are quick to admit our own mistakes, and work to correct them with openness & expediency.
• Growth & Learning: We embrace curiosity. We pursue and promote continuous learning, share our skills and knowledge, and actively work to make ourselves and those around us better.
• Ownership: We work to become part of the fabric of the communities in which we work. We value our seat at the table and invest in the places we call home.