Graduate IT Officer at Audacious Business Concept Limited

Job Description

• Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems.
• Identify alternatives for optimizing computer resources Networking.
• Provide on-the-job training to new department staff members.
• Research, plan, install, configure, troubleshoot, maintain and upgrade hardware and software interfaces with the operating system. Analyze and evaluate present or purpose business procedures or problems to define data processing needs, Document Management Systems.
• Prepare detailed flow charts and diagrams outlining systems capabilities and processes.
• Research and recommend hardware and software development, purchase, and use.
• Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration.
• Select among authorized procedures and seek assistance when guidelines are inadequate, significant deviations proposed or when unanticipated problems arise.
• Record and maintain software and hardware inventories, site and/or server licensing, and user access and security.
• Install, configure, and upgrade desktop hardware and peripherals to include; network cards, printers, modems, mice and add-in boards.
• Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems.
• Write and maintain system documentation.
• Conduct technical research system upgrades to determine feasibility, cost, time required, and compatibility with current system.
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
• Document system problems and resolutions for future references.
• Other duties as assigned by the Managing Director and other head of department.
• Operate and monitor client’ Server and peripheral equipment to include: CCTV cameras, Printers, tape, disk drives.
• Administer network workstations, utilizing one or more TCP/IP network protocols.
• Investigate user problems, identify their source, determine possible solutions, test and implement solution
• Plan and implement network security, including building firewalls, applying, managing host security, file permissions, back up and disaster recovery plans, file system integrity, and adding and deleting users.
• Troubleshooting networks systems and applications to identify and correct malfunctions and other operational difficulties.
• Develop and conduct various training and instruction for system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems.
• Anticipate communication and networking problems and implement preventive measures.
• Establish and perform maintenance programs following company standards.
• Ensure timely user notification of maintenance requirements and effects on system availability.
• Investigate recommend and install enhancements and operating procedures that optimize network availability.

Requirements

• B.Sc in Computer Science
• With 1 year experience.