Field Engineering Program - Generator Specialist at GE - General Electric

Job Summary

A TFA FEP is an entry level position. You will start by being enrolled in FieldCore’s Field Engineering Program (FEP). While in the FEP, you will develop in-depth technical expertise, lean thinking and leadership skills and will have a unique opportunity to go through:

• In-person and Online training Curriculum
• On-the-job trainings
• Learning from experienced Technical Field Advisors (TFA’s)

You will gain experience and grow your career while traveling and helping provide power to communities. Upon successful graduation from the FEP program, you will be eligible for a TFA position.

The TFA travels to customer sites and supports customers with installation, maintenance, and warranty work with industrial power generation rotating equipment (Gas/Steam turbines). This position requires technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams, dial and laser alignment and thermal growth equipment. Implements and executes the work under safety and environmental policies, serving as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedure.

Essential Duties & Responsibilities

• Manage, perform, coordinate the management of site activities
• Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation
• Respond to requests for emergency repairs and services to troublesome equipment
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites
• Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
• Signs off on all changes implemented
• Drive customer satisfaction through commitment to quality
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
• Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
• Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product knowledge
• Prepare timely and accurate technical reports for customer records and a reference for future outages
• Ensure all parts needed for the job are shipped to the site
• Perform walk-downs during installation to ensure that the customer’s contractors are working properly
• Perform aftermarket upgrades that need to be performed at the site level
• Ability and willingness to work holidays, weekends and overtime as required by field assignments
• Extensive travel to and from projects and various field assignments will be required
• May be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s
• core values.
• Ability and willingness to work holidays, weekends and overtime as required by field assignments
• Manage and develop employees

Required Qualifications & Experience

• Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role
• 3+ years of experience in a field services or power generation equipment maintenance position
• Strong technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment
• Extensive travel to and from projects and various field assignments will be required
• English proficiency required

Desired Characteristics

• Introductory level. Most new hires with little experience on the GE Product will start in this level. Participates in on-the-job training.
• Experience and training on Alstom, Siemens, or other OEM equipment
• Extensive Field Engineering Services experience
• Strong organizational and project management skills
• Strong oral and written interpersonal, communication, and leadership skills
• Strong business acumen and ability to sell GE products to the customer