Fresh Vacancies at Audacious Business Concept Limited

Purpose of Role

• The sales Associate is responsible for delivering excellent customer service experience, visual merchandising of stock, inventory taking and sales by delivering customer service that offers a distinctive shopping experience and drives sales results.

Responsibilities
Customer Experience:

• Responsible for providing the absolute best customer service in the store.
• Responsible for providing the absolute best customer service in the store.
• Possess the ability to demonstrate exceptional product knowledge and is capable of giving expert advice.
• Strive to create innovative ways to challenge normal retail conventions.
• Updates clients with latest seasonal wardrope collections.
• Captures customers feedback and help solve customer's complaints.
• Assists customers locate merchandise or find suitable alternatives.
• Advise customers on utilization and care of merchandise.
• Ensures fitting room is kept tidy and neat always, by promptly clearing merchandise and returning it to the proper area of the selling floor.
• Provide excellent after-sales service.

Visual Merchandising:

• Displays merchandise to attract customers to the store in order to boost sales.
• Regularly takes stock of sales, stock rotation, displays and organization of merchandise.
• Ensures the ambience of the store is adequately maintained by making sure the fixtures, fittings and lightings are in proper condition.
• Maintains the quality of the store's selling presentation by monitoring and maintaining the inventory stock on the store floor by replenishing any emptying section with new merchandise.
• Maintains inventory in the back room in a neat and tidy manner.
• Reorganizing items on the shop floor to enhance a pleasant shopping experience.

Inventory:

• Adhere to loss prevention and inventory control and compliance procedures.
• Keeps track of product inventory and assist in periodic physical inventory count.
• Assists in processing merchandise returns and exchanges.

Sales:

• Identify customer needs and direct them to the appropriate product, using suggestive selling.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Ability to use cash registers to ring up transactions, which may involve using barcode scanners, calculators and debit card machines.
• Place special orders or call other stores to find desired items.
• Give concise information on the products' specifications to aid buying.
• Undertake retail and customer service activities within the store to optimize and exceed sales targets, profitability and customer satisfaction in conjunction with the Retail Store Manager.

Requirements/Competencies

• Must be a female between the ages of 20-28 years of age.
• B.Sc/HND in Marketing or other related field.
• Should possess about 1-3 years’ experience in the retail industry or related field.
• Attention to details.
• Good verbal and written communication skills.
• Excellent interpersonal skills.
• Excellent sales skills and ability to develop and adopt sales techniques on a continuing basis.
• Exceptional talent for operating a computerized point of sale cash register and inventory management system
• Experience in sales of female fashion
• Proven proficiency in merchandising to maintain the highest level of visual presentation
• Demonstrated ability to achieve sales targets
• Ability to work effectively in a team.
• Time flexibility

Key Performance Indicators

• Immediate replacement of items sold.
• Achieve monthly sales target.
• Zero tolerance to shrinkage.
• Optimize store ambience.
• Zero number of customer complaint.
• Take marketing initiatives daily.
• Eye catching store arrangement.
• Calling other stores for non-available stock in their store.

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Job Description

• Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems.
• Identify alternatives for optimizing computer resources Networking.
• Provide on-the-job training to new department staff members.
• Research, plan, install, configure, troubleshoot, maintain and upgrade hardware and software interfaces with the operating system. Analyze and evaluate present or purpose business procedures or problems to define data processing needs, Document Management Systems.
• Prepare detailed flow charts and diagrams outlining systems capabilities and processes.
• Research and recommend hardware and software development, purchase, and use.
• Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration.
• Select among authorized procedures and seek assistance when guidelines are inadequate, significant deviations proposed or when unanticipated problems arise.
• Record and maintain software and hardware inventories, site and/or server licensing, and user access and security.
• Install, configure, and upgrade desktop hardware and peripherals to include; network cards, printers, modems, mice and add-in boards.
• Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems.
• Write and maintain system documentation.
• Conduct technical research system upgrades to determine feasibility, cost, time required, and compatibility with current system.
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
• Document system problems and resolutions for future references.
• Other duties as assigned by the Managing Director and other head of department.
• Operate and monitor client’ Server and peripheral equipment to include: CCTV cameras, Printers, tape, disk drives.
• Administer network workstations, utilizing one or more TCP/IP network protocols.
• Investigate user problems, identify their source, determine possible solutions, test and implement solution
• Plan and implement network security, including building firewalls, applying, managing host security, file permissions, back up and disaster recovery plans, file system integrity, and adding and deleting users.
• Troubleshooting networks systems and applications to identify and correct malfunctions and other operational difficulties.
• Develop and conduct various training and instruction for system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems.
• Anticipate communication and networking problems and implement preventive measures.
• Establish and perform maintenance programs following company standards.
• Ensure timely user notification of maintenance requirements and effects on system availability.
• Investigate recommend and install enhancements and operating procedures that optimize network availability.

Requirements

• B.Sc in Computer Science
• With 1 year experience.

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Job Descriptions

• The Digital Marketer will work with the sales and marketing team to ensure all online activity complements offline efforts.
• He is responsible for content strategy, social networking using company platforms, converting online visits into sales and leading digital marketing campaign from conception to execution.

Responsibilities

• Responsible for devising strategies to drive online traffic to the company website.
• Tracking conversion rates and making improvements to the website.
• Developing and managing digital marketing campaigns.
• Responsible for planning and executing digital marketing including marketing database, email, social media, display advertising campaigns, SEO/SEM.
• Overseeing the social media strategy for the company.
• Managing online brand and product campaigns to raise company awareness.
• Responsible for managing the redesign of the company website.
• Design, build and maintain Audacious social media presence.
• Improving the usability, design, content and conversion of the company website.
• Responsible for planning and budgetary control of all digital marketing.
• Evaluating customer research, market conditions and competitor data.
• Review new technologies and keep the company at the forefront of developments in digital marketing.
• Collaborate with internal teams to create landing pages and optimize user experience.
• Collaborate with agencies and other vendor partners

Qualification/Competencies

• Should possess B.Sc in Marketing or relevant field. Professional Certification will be an added advantage.
• Proven experience in digital marketing.
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
• Strong analytical skills and data-driven thinking.
• Up-to-date with the latest trends and best practices in online marketing and measurement.
• Experience in optimizing landing pages and user funnels.
• Experience with A/B and multivariate experiments.
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Experience in setting up and optimizing Google Adwords campaigns
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Outstanding communication and interpersonal abilities.
• Excellent organizing and leadership skills,
• Ability to work with a team.
• Ability to multi-task, work under pressure and meet deadlines required.