Project Manager at Clickatell

Division: Clickatell Transact

Job Description

• We're looking for a solutions-oriented, tech-savvy Project Manager, who is eager to manage outsourced professional services solutions and other strategic MTS projects within the mobile landscape in Africa and beyond.
• The MTS Project Manager will ensure the delivery of outstanding mobile applications for our financial services industry customers.

Requirements
The Role of our Champion:

• Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Use appropriate verification techniques to manage changes to project scope, schedule and costs
• Report and escalate to management as needed
• Attend and/or facilitate weekly progress meetings with project team and other key stakeholders
• Create appropriate weekly & monthly project status reports
• Perform risk management to minimise project risks
• Work with customer professional services needs in partnership with technology vendors, software engineers and project stakeholders.
• Have a deep understanding of all projects in your portfolio through identifying and managing cross-project dependencies internally and externally
• Plan and manage projects from brief, through budgeting, planning and delivery
• Manage the day-to-day client liaison through meetings and written correspondence, hold weekly project status meetings ensuring all relevant decisions and discussions are documented
• Involve the Programme Manager on all relevant issues: status of business, brand health, projects, timings etc.
• Facilitate the creation and maintenance of project documentation, plans and reports. Produce consolidated reporting to the business and/or client, including milestone summary, key issues, risks, benefits, summary of costs incurred.
• Project reconciliation (budget versus actual and billing versus cost) and profitability where applicable
• Review project activities for compliance with procedures and standards.
• Perform adhoc project administration duties and responsibilities as assigned and required by the Programme Manager
• Develop, in conjunction with the Project Sponsor, a definition of the project. As the Project Manager ensure that the project is delivered on time, to budget and to the required quality standards (within agreed specifications).
• Manage relationships with a wide range of groups (including internal and external stakeholders/contributors) in a hybrid project management methodology environment. At times this may involve managing the work of consultants and or vendors to reach our objectives.
• Produce project artefacts (i.e. Project Charters, Comprehensive reports, etc.).
• Facilitate the management of the Project Repository and any applicable project meetings.
• Manage projects from initiation through to closure of the project
• Provide other administrative support as required

The Capabilities of our Champion:

• Live up to our values: Be the Champion! Be Curious, Be Collaborative, Be Courageous, Be Creative.
• Excellent communication: Strong written and oral communication skills which can be adapted to a range of audiences
• Ability to work as part of a team
• Ability to work reliably and responsibly with internal and external colleagues
• Analytical and organised
• Ability to think creatively and take an innovative and flexible approach to problem-solving in a fast-changing technology driven company
• Ability to prioritise tasks
• Willingness to assist with or perform tasks outside of own job description and function as required
• Ability to take on responsibility, ownership and be accountable for results and actions take

Our Champion's Journey so far:

• At least 2 years' experience in managing large-scale projects
• Tertiary qualification in a relevant field (project management related qualification essential)
• Excellent skills in building and maintaining client relationships
• Excellent administration, organisation and communication skills
• Ability to write and understand business requirement specification documentation
• Computer Literate
• MS Office proficiency - MS Office, MS Project, MS Visio, MS OneNote and general IT Systems
• MS Project Online, MS SharePoint, Confluence & JIRA experience will be advantageous
• Experience in an Agile & Scrum development environment advantageous
• Telecoms experience an advantage as well as experience in managing African projects remotely

Benefits
Why you will love being here:

• Competitive salary paid monthly
• Competitive Benefits
• Medical cover
• Communication allowances
• Half day off on your birthday
• 5 “personal” days leave a year, over and above your normal annual leave.