Responsibilities
Manage large amount of incoming phone calls
Identify and access customers needs to achieve satisfaction
Handle customer complaints, provide appropriate solutions and alterna
Job description
Respond to customer inquiries via various communication channels (phone, email, chat, social media, etc.).
Listen attentively to customers' concerns, questions, and feedbac
Description
We are looking for a Customer Support Manager at NXT Grid Nigeria, a one-stop shop for solar mini-grids, that makes it simple and easy for developers to build and operate solar mini-gri
Job Purpose/summary
The job role holder will be responsible for building and maintaining productive relationships with customers, aimed at facilitating sustainable growth of the bank’s commer
The Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. The custom
As the Customer Advocate, drives customer-centric and ensures the customer experience and requirements are well considered during the project execution cycle and processes.
Creates a culture of
Mission:
Contribute to the sustenance of the MTN brand by providing high-quality customer care to all MTN’s customers through assigned media or within a designated location.
Descripti
Job brief
We are looking for a customer-oriented service representative whom will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that ou
Job Responsibilities
Oversee all aspects of branch operations, ensuring smooth functionality within assigned responsibilities.
Meet and exceed revenue targets established for the branch.
Responsibilities
Respond promptly to customer inquiries via various communication channels such as email, SMS, and phone calls
Maintain detailed records of customer interactions, transactions,
Job Description
Provide information and support to prospects, guiding them through the buyer journey till they become enrolled students.
Take all necessary actions to grow enrolment number.
The ideal candidate must have excellent communication skills, a strong command of social media platforms, and a passion for delivering exceptional customer service:
Job Description
Support AUM drive-by segmenting the HNI target market and providing periodic reports on potential new business opportunities.
Responsible for the end-to-end process of ac
Job Summary
A Relationship Officer is responsible for prospecting, marketing, business development, and income generation in line with the key performance indicators.
The Relationship Officer
Job Description
We are looking for an experienced Customer helpdesk team lead to provide excellent customer service.
You would be responsible for providing outstanding customer service by lead
ABOUT THE ROLE
The Customer Service Representative is responsible for answering incoming calls from various customers in a pleasant and professional manner. Understand different Paga products and s
JOB DESCRIPTION
Provide support to clients by responding to inquiries and resolution of querries via calls and social media platforms.
Build and and maintain positive relationships.
Job Description
Answering customers’ questions by phone, email, web chat or face-to-face
Selling products or services and taking payments
Monitoring overall customer satisfaction level