Job Openings at TTC Mobile Limited

School Qualification : School Certificate, OND or BSc
Years of Work Experience: 1 to 3 years at least in Telecommunication industry.

KEY ACTIVITIES are :

• Restore service failure within 4 hours of its occurrence, installation and commissioning of new projects. Provide prompt feedback with information relating to activities
• being carried out to resolve customer service incidents .
• Identify and execute nodes/segments that require preventive maintenance on the network as assigned.
• Execute backhaul links installation and commissioning.
• Align backhaul links .
• Installation of Microwave radios and alignments Ensure survey reports are done and submitted timely for review.

KEY COMPETENCIES:

• TSS (Technical Site Survey) on Microwave radio and Platforms. Using tools like GPS , Compass and Microwave link budget software for data collection and analysis.
• And Installation and Maintenance of radios as well as Maintenance of Earthling Base.
• Installation of Alvarion Radios and Soma Base station.
• Equipment retrieval ,making request and returns of equipment for installation and Maintenance .
• Installation and commissioning of Corporate Links(Hubs and Subs).
• Configuration of Vsat Modems.(Vipersat, Comtech, EF Data and DVB).
• Report Generation.
• General Maintenance of Vsat and Radio Links.

FUNCTIONAL SKILLS:

• Good Mast Climbing skills, Termination of RF/IF Cables, Installation of
• Antennas and alignment.
• Good interpersonal skill with Customers, Vendors and Members of team. Good knowledge of point to point link installation.
• Understanding of Base Station power
  supply(dc and ac)architecture and earthing system.
• Configuring skills for new and existing links.
• Good knowledge of Alvarion Technology, RF and Planning, Antennas and connectors.
• Installation of all types of Sectorial Antennas.
• Installation of PDH/SDH radios.
• Tower and Mast Erection, General Cabling, General Link Optimization, Network Design and Implementation.
• Conduct Path Signal Troubleshooting, Hardworking and Goal Oriented, Enthusiastic and knowledge savvy, Strong Analytical Ability and Ability to manage multiple tasks and projects.

go to method of application »

Division: Infrastructure

Function: Fibre Maintenance Department: Wireline Maintenance
Reporting to: Head, Wire-line Maintenance Job Grade: Outsourced
Travel Frequency: Yes Location: Lagos
Work Schedule: Date: 2019

Purpose of the Job (Brief)
The Team Lead Wire-line maintenance supervises maintenance of fiber optic & civil work activities on the outside plant network. The OSP Supervisor will be involved in the day- to- day maintenance and management of the outside plant, taking into consideration Customer and Local Authority organizations in the maintenance of the fiber outside plant. The role is expected to involve a significant element of on-site attendance.

Deliverables (Maximum 5-6 key responsibilities)

Expected Key Results
(Detailed KPIs)

Key Activities

Point to Point and GPON Fiber Fix Supervision

Corporate Customers:

Restore service failures within 3 hours of its occurrence- Acceptance and integration of
new projects and ensure all open incident tickets are closed within this time-frame.
Retail Customers:

Restore service failures within 8 hours of its occurrence.
Field to base Communication: Provide prompt feedback on field activities to stakeholders (especially customers) for both corrective and preventive maintenance.

• Provide prompt update of fiber tickets for break-fix works aimed at resolving customer service.
• Make request from store and co-ordinates activities around fault resolution.
• Coordinate issue resolution while ensuring compliance to quality work by the MSP.
• Ensures all fiber break-fix works are concluded within SLA.
• Communication detailed Reason-for-Outage to TAC team to enable them close tickets successfully.
• Preventive Maintenance Proactively track outside plant elements & activities to prevent fiber cuts.
• Proactively drive MSPs to identify, plan and execute preventive maintenance action on the fiber network.
• Enforce active engagement of construction works (road and real estate) by MSPs to mitigate damage to fiber infrastructure.
• Enforce active monitoring of trenching activities by other PTOs along our fiber route.
• Raise out-to-scope BOMs on PARIC and follow through to approval and execution.
• Provide operational data for all Corrective and preventive activity on the wire-line Network that feeds
• into the improvement of fiber break-fix MTTR.
• Audit, collate and verify information for the fiber wire- line network.
• Prepare and submit the as-maintained documents after every network activity.
• Review & Submit change control approvals
• Ensure submission of monthly cabinet utilization report
• Report Management Ensure weekly preventive reports are done and submitted timely for review by the Maintenance QCs
• Collation of out-of-scope BOM and supporting
• document for PO approvals.
• Preparation of weekly report of cable route condition, surveillance, Field equipment state, etc.
• Preparation of weekly cable, ODF, Cabinet and MST utilization for resource planning.

Inventory Management &
Quality Control

Documentation of all modification before and after corrective/preventive maintenance (e.g. splice reports,

• OTDR trace test, straight line diagrams, cabinet utilization reports)
• Conduct regular assessment of engineering equipment used by MSP’s for field support (Test tool audit)
• Ensures periodic inspection and maintenance of
• conduit and Manhole by MSP.
• Verify and store all acceptance documents from deployment team (e.g splice report sheet, OTDR trace, acceptance test reports).
• Ensure all Quality Control/acceptance test are done on all maintenance projects
• Periodic Inspection, maintenance and documentation of ODF and Cabinet at various CO/POP.
• Inventory Management: ensure availability of maintenance consumables. Trigger reorder before stock- out. Ensure repair / return of maintenance equipment.

Demonstrate (Key competencies)
Educational Qualifications & Functional Skills:
Academic: University Degree in Telecoms, Engineering or Applied Sciences.

Functional Skills:

• Proven track records of maintenance and management of metro and/or long distance fiber optic infrastructure.
• Sound knowledge of telecom industry best practices, norms and technical requirements with regard to fiber & civil work maintenance.
• FTTx and/or P2P fiber deployment and maintenance experience are distinct advantages i.e. fiber termination using fusion splice machines, testing & analyzing fiber links with OTDR and
• Light Source/Power Meters (LSPM), identifying fiber cores with VFLs.
• Capable of understanding fiber network architectures, designs & splice plans.
• An inherent culture of documenting concise and accurate “As-Is” status of network elements and
• splice configuration, in a consistent manner.
• Familiarity with the requirements of Health & Safety legislation in Nigeria.
• Experience in civil works supervision & quality control.
• Experience in processing ROW License with Local Authorities/State Regulatory Agencies.
• User experience for Microsoft Office Tools including a good working knowledge of Microsoft Project.
• User experience for Visio/AutoCAD/GIS tools is desired.
• Excellent communication skills.
• Ability to solve complex problems in the shortest available time using honed analytical skills.
• Good interpersonal skills with customers, vendors, team members and local community.
• Provide adequate leadership to the Maintenance Quality Control team, ensuring the team possess a result-driven orientation for service delivery and customer satisfaction.
• Ensure end-to-end view/understanding of all infrastructure activities carried out on the ipNX outside plant.
• Provide adequate leadership that drives optimal team performance across board.
• Display customer centricity in response to requests, project delivery and also outage restoration
• within stated SLA’s.

Work Experience:
At least 2 years in telecommunications industry, with experience in Fiber network deployment and outside plant maintenance.
Specific Knowledge of Civil Works planning applications with Nigerian Local Authorities.

Other Requirements:

• Customer Focus
• Tech savvy
• Bias for Action
• Result Oriented
• Highly innovative
• Ability to optimize work processes
• Resilience
• Self Development
• Nimble Learning

Dimensions
Financial Dimensions:
Budget:
PO Approval:

Other Dimensions:
No. of vendors: NIL
No. of direct reports:

Impact of position
Impact on customers (Please select one of the options below):
i) Type of customers
Mainly Internal Mainly External Internal & External

go to method of application »

Division: Infrastructure
Function: Fibre Maintenance Department: Deployment
Reporting to: Team Lead, FTTH/Activation Job Grade: Outsourced
Travel Frequency: Yes Location: Port Harcourt and Lagos
Work Schedule: Date: 2019

Purpose of the Job (Brief)
The Outside Plant (OSP) Supervisor oversees maintenance of fiber optic & civil work activities on the outside
plant network. The OSP Supervisor will be involved in the day- to- day maintenance and management of the
outside plant, taking into consideration Customer and Local Authority organizations in the maintenance of the
fiber outside plant. The role is expected to involve a significant element of on-site attendance.
Deliverables (Maximum 5-6 key responsibilities)

Expected Key Results (Detailed KPIs)

Key Activities

Corporate & Retail/FOS
Incident Management.

Corporate Customers: Restore service failures within 3
hours of its occurrence- Implementation and integration
of new projects and ensure all open incident tickets are
closed within this time-frame.

Retail Customers:

Restore service failures within 12 hours of its occurrence.
Incident Management Communication:

• Provide prompt feedback for input into the OTRS application with information relating to activities being carried out to
• resolve customer service incidents.
• Preventive Maintenance Proactively identify, plan and execute preventive maintenance action on the fibre network.
• Provide operational data for FTTH Network Monitoring and analysis work that feeds into the improvement of fibre break-fix MTTR.
• Audit and collate information for the fiber outside plant network. Prepare the as-maintained documents within
• region/sub-region managed for the O &M Unit.
• Report Management Ensure weekly support status reports are done and submitted timely for review.
• FOS Activation Activate FOS Customer requests within 3 days of sign up.
• Sign-off the Customer Feedback Form, prepare and submit post-activation report.

Demonstrate (Key competencies)

• Educational Qualifications & Functional Skills:
• Academic: University Degree in Telecoms, Engineering or Applied Sciences.
• Functional Skills:
• Proven track records of maintenance and management of metro and/or long distance fibre optic
• infrastructure.
• Sound knowledge of telecom industry best practices, norms and technical requirements with regard
• to fibre & civil work maintenance.
• FTTx and/or P2P fibre deployment and maintenance experience are distinct advantages i.e. fibre
• termination using fusion splice machines, testing & analyzing fibre links with OTDR and Light
• Source/Power Meters (LSPM), identifying fibre cores with VFLs.
• Capable of understanding fibre network architectures, designs & splice plans.
• An inherent culture of documenting concise and accurate “As-Is” status of network elements and
• splice configuration, in a consistent manner.
• Familiarity with the requirements of Health & Safety legislation in Nigeria.
• Experience in civil works supervision & quality control.
• Experience in processing ROW License with Local Authorities/State Regulatory Agencies.
• User experience for Microsoft Office Tools including a good working knowledge of Microsoft Project.
• User experience for Visio/AutoCAD/GIS tools is desired.
• Excellent communication skills.
• Ability to solve complex problems in the shortest available time using honed analytical skills.
• Good interpersonal skills with customers, vendors, team members and local community.

Work Experience:

• At least 2 years in telecommunications industry,with experience in Fiber network deployments. and outside plant maintenance.
• Specific Knowledge of Civil Works planning
• applications with Nigerian Local Authorities.

Other Requirements:
Customer Focus

• Tech savvy
• Bias for Action
• Result Oriented
• Highly innovative
• Ability to optimize work processes
• Resilience
• Self Development
• Nimble Learning

Dimensions
Financial Dimensions:
Budget:
PO Approval:
Other Dimensions:
No. of vendors: NIL
No. of direct reports:

Impact of position
Impact on customers (Please select one of the options below):
i) Type of customers
Mainly Internal Mainly External Internal & External 