Jobs at Smart Partners Consulting Limited

Job Description

• We are looking for a talented and experience Retail Sales and Training Manager to lead Retail Stores Sales and Premium Training.

Responsibilities

• Develop and manage a TEAM that is aligned with the Company's values and vision
• Drive sales and operations according to the organization standard
• Analyze reports to maximize back end operations and sales efficiency and productivity.
• Maintain Outlet ReadinessIdentify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
• Develop individualized and group training programs that address specific business needs. Develop training manuals that target tangible results.
• Implement effective and purposeful training methods.
• Effectively manage the training budget.
• Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
• Responsible for inventory cycle counts, ensure they are executed in a timely and accurate manner throughout the year
• Inventory Control Policy and Procedures. Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
• Develop individualized and group training programs that address specific business needs.
• Develop training manuals that target tangible results.
• Implement effective and purposeful training methods.
• Effectively manage the training budget.
• Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
• Assess employees’ skills, performance and productivity.

Requirements

• Experience managing, developing and motivating a Team
• Bachelor's degree or equivalent
• Proven Sales experience
• 2-5 years Managerial experience preferably in a luxurious /premium retail outlet
• Proven ability to use sound judgment and decision making
• Proven ability to analyze complex problems and recognize the root cause
• Proven ability to set clear goals and expectations
• Proven ability to communicate effectively and utilize communication tools appropriately
• Proven ability to exceed customer satisfaction
• Proven ability to manage and develop talent
• Excellent time management skills
• Ability to use critical thinking.

Job Description

• We are looking for a talented and motivated Creative Director to lead the company's creative department. The successful candidate must possess excellent leadership qualities, with the ability to maximize the talents of their team.

Responsibilities

• Work with the brand team to produce new ideas for company branding, promotional campaigns, and marketing communications.
• Coordinate the photoshoot processes and develop project plans.
• Manages Visuals and video editing.
• Develop scripts for visual creation, manage and coordinate Graphic designs sessions
• Direct brainstorming meetings and creative sessions.
• Shape brand standards and create procedures to ensure all products are brand appropriate.
• Supervise the department's daily workflow, assign project workload, and monitor deadlines and budgets.
• Develop exceptional and well-crafted copy that meet organization requirements.

Requirements

• Bachelor's degree in Art, Graphic Design, Marketing, Communications, Journalism and other relevant fields.
• A minimum of 8 years’ digital experience, particularly with, but not limited to web, social and emerging technologies.
• A solid understanding of graphic design, visuals, photography, copy and web practices.
• Brilliant interpersonal and communication skills.
• Have an in-depth knowledge of brand development and multichannel marketing models.
• Must be a creative and strategic thinker.
• Preferable work experience in an advertising agency firm.

Job Responsibilities

• Financial Planning of Retail Store Investment Management-Finance Manager.
• Responsible for the financial planning of new store opening
• Liaise with all support functions to ensure timelines with regards to store opening project.

Account Budget Management:

• Responsible for the preparation of the comprehensive annual budget and forecasts in line with the business objectives for the business at whole, segments and stores
• Direct the preparation and implementation of the individual departmental and special project budgets
• Manage Admin Business Relationship
• Manage Business Unit Relationship
• Responsible for presentation and defending of internal control reports to CRO/MD.
• Responsible for working with GM services/CRO/MD office on executing sound internal fraud control system
• Responsible for working with buying and merchandising unit team to ensure internal control support in execution of non-fraud buying and merchandising process.
• Responsible for working with Finance and Account unit Teams to ensure internal control support in execution of check system that prevent fraud process.

HR Strategic Business Partnership:

• Responsible for presentation and defending of HR performance reports and management performance review committee
• Responsible for working with CRO/MD office on the development and execution of strategic HR plans and timeliness.
• Responsible for working with buying merchandising unit teams to ensure higher staff performance.
• Responsible for working with brands and marketing unit teams to ensure higher staff performance.
• Responsible for working with Retail operations unit teams to ensure stores, customer, experience, warehouse and logistics and store operations support staff higher performance.

Manage IT Business Relationship:

• Responsible for presentation and defending of IT performance to the management performance review committee.
• Responsible for working with CRO/MD office on IT business investment and project management
• Responsible for working and buying Merchandising unit Teams to ensure IT support in execution and buying and merchandising duties and also to resolve IT complaints.
• Responsible for working with Finance and Account unit Teams to ensure IT support in execution of finance and accounting duties and also resolves IT complaints.
• Responsible for working with Human Resource teams to ensure IT support HR duties and also resolve IT complaints
• Responsible for working with the internal control team to ensure IT support the duties of internal control and also resolve IT complaints.

Develop and ensure compliance to IT Policies and Process:

• Develop, review and implement IT policies and procedures for the organization.
• Ensure compliance to IT vendor services agreement software-developers, website, administrators etc. to ensure timely delivery on third party IT projects.

Requirements

• Experience: Minimum of 15 years with International Exposure
• Qualification: BSc / MSc with relevant training.

Main Objective

• To provide operational leadership and direction for all units under creative and marketing department.

Job Responsibilities
Marketing Strategy:

• Work with website developer and designers to ensure website is user friendly, well-maintained and constantly updated with the latest Technology with an emphasis on merchandising and increasing sales.
• Maintain and update the online marketing plan for the website.
• Develop selling points, key features, and key sales messaging for online promotions and collateral.
• Work with marketing colleagues to create campaigns and improve search engine rankings, increase traffic to the site and strengthen customer loyalty.
• Monitor key performance indicators on the website and develop plans to improve them.
• Develop Strategies to increase traffic to the website with the incorporation of best tools, such as utilizing social media channels, search engine optimization and blogging to maximize revenue.
• Take responsibility for the management and the ongoing coaching of ecommerce team members in line with core skills/competences identified for the roles within best practice guidelines.
• Excellent Leadership and supervising skills to lead, direct and motivate e-commerce teams into meeting performance and growth goals.
• Partner with Operations Team to monitor and ensure stock is at appropriate levels.
• Discuss action planning, including specific milestones, timetables and monitoring activities to keep the team focused and to create and appropriate sense of urgency.
• Work with team to upload products and promotional banners to the website as well as attach prices, attributes and image ID to each product.
• Study front and back-end organization and propose functional recommendations regarding customer buying experience and digital merchandising to enhance web presence.
• Track and reports on all site metrics and statistics to optimize conversion and meet company objectives.
• Implement daily webpage changes (include SEO support) to maintain accuracy of public facing website content and functionality.
• Perform other duties as assigned by line manager
• Responsible for preparing creative look seasonal calendar and assignment of creative team into task.
• Responsible for ensuring all timelines are set and followed by creative team.
• Responsible for engaging other business unit on creative unit seasonal work plan
• Provide complete look for updating and reviewing of merchandising complete look line and database.
• Create matching stories from incoming merchandise using the order worksheet and send looks created to merchandising unit to aid allocation.
• Work with merchandising team to re-merchandise slow sellers in stores by recreating the look to aid sales.
• Responsible for ensuring merchandising complete look line sheet are used for upselling and cross selling.
• Responsible for using color as a guide to merchandise arrangement in store.
• Responsible for products visual merchandising and planning in store layouts to promote cross and up selling.
• Ensure hangers are arranged correctly facing the right away from the customers.
• Ensure every top must have bottoms to go with it. No merchandise most be found without a bottom.
• Responsible for preparing and executing photo shoot creative look essential calendar plan.
• Work remotely with stores to ensure that their windows are done properly and make sure corrections where need be.
• Responsible for changing window display according to theme/cycle and send the image to all store as a guide to ensure uniformity
• Responsible for ensuring external signage is clean and all letters displayed.
• Responsible for changing windows display once in 2 weeks or following schedule time-table.
• In-Store Products Arrangement Compliance Management
• Mannequin Visual Look Management
• Creative Photo-shoot Management
• Stores Seasonal Campaign Idea Generation and Executions
• Stores Voucher and Gift Promotion Management.

Requirements

• Experience: Minimum of 15 years with International Exposure
• Qualification: BSc / MSc with Relevant International Training.